TROUBLESHOOTING GUIDE
|
|
|
|
| ||
| If you experience a problem with this unit, check the chart below before calling for service. | |||||
| SYMPTOM |
| CAUSE |
| SOLUTION |
|
|
|
|
| |||
| Unit will not |
| Dead battery, or not |
| Replace battery and install |
|
| turn on. |
| installed properly. |
| properly. |
|
| No sound. |
| Headphones are not |
| Insert headphones. |
|
|
|
| inserted. |
|
|
|
|
|
| Volume is set too low. |
| Raise the volume. |
|
|
|
| DRM files copied & pasted. |
| See pages |
|
|
|
| The MP3 or WMA files |
| Download uncorrupted |
|
|
|
| are corrupted. |
| files. |
|
| FM distorted. |
| Station not tuned. |
| Retune station and extend |
|
|
|
|
|
| headphone wire. |
|
| Download Failure. |
| Damaged USB cable. |
| Replace cable. |
|
| The computer is not |
| The USB cable is |
| Make sure USB cable is |
|
| recognizing the |
| not securely connected. |
| securely connected. |
|
| player. |
|
|
|
|
|
|
| Win98 driver is not |
| Install Win98 driver and/or |
| |
|
|
|
|
| ||
|
|
| installed or computer is |
| see pages 7 through 10 for |
|
|
|
| not compatible. |
| compatibility. |
|
|
|
|
|
|
|
|
27