PQI Multimedia Player user manual Warranty information, Warranty policy

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Warranty information

PQI values your business and always attempts to provide you the very best of service. Note the following information when requesting assistance from the PQI customer service department.

Warranty policy

„PQI warrants that the mTrix Multimedia Player, under normal circumstances of usage, is free from defects in material and workmanship for a one-year period from the date of purchase. For any unit proved to be defective, PQI will, at its discretion, either repair or replace the unit, free of charge. The replacement unit will be either new or refurbished to be functionally equivalent to new, at PQI's option.

„Willful damage to the product, damage due to neglect or ignorance, tampering with the product components will void the warranty.

Warranty procedure

To request servicing or repair assistance from PQI, please do the following:

„Contact the PQI customer service department using the contact information provided in this manual.

„Please have the product receipt or serial number ready when you contact the PQI customer service department. This will be considered as the proof of your purchase and will help you to get service more quickly.

„Our service personnel will provide a return merchandise authorization (RMA) number and shipping instructions for returning the product. No return will be accepted without the pre-authorization and the RMA number clearly marked outside the shipping box.

„Please make sure that you pack the mTrix Multimedia Player in a protective package and prevent its damage during shipping and handling. Ship the product to our customer service department as instructed by our personnel.

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Contents MTrix Multimedia Player Preface Copyright informationTrademarks Table of Contents Ppendix Features Introducing the MtrixPackage contents Front view Component DescriptionRefer to About the 5-way button Left view About the user interface About the 5-way buttonGetting Started Inserting the memory cardInserting the battery Using the power adapter Connecting to a PC Connecting earphones Attaching the strapResetting the player Turning on the mTrixUsing the Mtrix Watching moviesArrow buttons Delete One Yes to delete Viewing file informationDeleting movie files Select Delete All Yes toRepeat On to enable Enabling repeat playbackListening to music Repeating audio tracks Options to select the typeRepeated playback and press Deleting audio files Adjusting audio settings ModeEqualizer Mode on Viewing photos− Select Rotate +90 to rotate the current image by Deleting image files 2047Adjusting slide show settings „ For the Slide showChanging display mode Configuring the settings Setting the equalizerSetting the language System informationSetting the date and time Updating the systemConfiguring the power settings Selecting a sound effectUsing the file manager Formatting the memory cardSetting factory defaults Specifications Appendix„ MP3 CBR/VBR, WMA, WAV Troubleshooting Problem SolutionRegulatory information CE Notice for users in the European Union Warranty information Warranty policyDisclaimer Safety instructions Contact details Taiwan Headquarters USA Branch
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