Panasonic EP30004 Problem Cause and Remedy Motor Noises, Massage heads stop during operation

Page 47

TROUBLE SHOOTING

Problem

Cause and Remedy

Motor Noises

These sounds are perfectly normal and will not have any effect

• It sounds and feels like the massage heads are straining to

on the operation of the unit.

get over wrinkles in the cloth.

 

•The motor groans when it comes under load.

•There is excessive noise during Tapping. (The noise is greater at the top of the massage lounger.)

•There is a creaking noise when the massage heads are in operation.

•There is a rattling sound when the massage heads move up or down.

•The belt can be heard rotating.

•There is a rubbing sound produced by the massage heads rubbing on the seat fabric.

•There is a noise when the back cushion moves over the armrest when the seat is reclining.

•There is a noise when I sit down.

•There is a strange sound when the massage heads move in and out.

•There is operational noise when applying air pressure.

•There is a noise of discharging air.

•The legrest rattles.

•There is a humming sound from the pump.

•There is operational noise of valves under the seat.

•There is an unstable sound when air escapes during the leg stretch.

The massage heads stop during operation.

If excessive force is applied to the massage heads during

 

operation, in the interests of safety the massage heads may

 

stop moving.

 

 

If all markings and buttons on the control panel start to flash,

 

which is extremely unusual, turn off the power switch, wait for

 

approximately 10 seconds and then turn the power switch on

 

again.

 

 

If the massage heads stop again, position yourself so that your

 

back is not completely in contact with the backrest. (Caution

 

should be exercised particularly when used by persons

 

 

weighing 220 lbs (100 kg) or more.)

 

The massage heads do not come up to the shoulder or

If your head does not contact the pillow or your back does not

neck.

contact the backrest, the shoulder position may be detected as

 

lower than the actual position during the body scanning. Sit on

 

the seat in the deepest position and put your head on the

 

pillow, and then repeat the operations again from the start.

 

(See page 19)

The height of the left and right massage heads is

An alternating tapping method is employed, which means that

different.

this phenomenon will naturally occur. There is nothing wrong

 

with the unit.

 

 

 

It is not possible to recline the unit.

If the unit encounters an obstacle or if excessive force is

The legrest cannot be raised or lowered.

exerted on it during operation, in the interests of safety the unit

 

will come to a stop.

 

 

When all displays and buttons are flashing and the backrest or

 

the legrest has stopped, turn off the power of the unit once,

 

turn “on” the power again after approximately 10 seconds, and

 

then operate the unit.

 

Reclining does not take place even though a massage is

In some cases the seat may not automatically recline

 

started in pre-programs.

depending on the position (angle) of the backrest or the

(The seat does not automatically recline.)

legrest.

 

 

 

The backrest does not return to the upright position.

If the unit is stopped by automatic shut-off or by pressing the

 

button, it will not return automatically. (To return from the

 

reclined position to the original position, press the

button

 

twice.)

 

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Contents Operating Instructions Instrucciones de Uso Mode d’emploi Important Safety Instructions Safety Precautions Operating Precautions Grounding Instructions Main unit Part names and functionsBack Control Panel Ultra Knead/Repeat Display Voice Guidance Volume DisplaySelf-Program Setting Display Time Remaining Display During massageTo put the unit down on the floor Setting up the massage loungerWhere to use the unit Removing everything from the box and installing the unitWidth Approx 68 cm Height Approx 66 cm Length Approx 160 cm AccessoriesAttachingarmrests AssemblyConnecting the air plugs Control panel stand Hole Attachment screw Attaching the control panel stand coversGap Flat-tip Screwdriver When removing the control panel stand coverConfiguration Raising the backrest to the upright positionPlacing the control panel into the control panel stand Pillow Velcro fasteners Attaching the pillowAttach the pillow to the velcro fasteners Check the unit Check the power cord and the power plugSwitching on the power supply Before sitting downTo lower the legrest Check Press one of the flashing buttons To select Program Press the button to turn on the powerPre-Program and Quick Massage Characteristics Upper Body Program MassagesBody scanning will commence when the program is selected During a massage When the massage startsOverview of the Pre-Program and Quick Massage Upper Body Self-Program Creating Self-ProgramsOpen the right cover and press the button Self-ProgramMassage Sequence Setting the Time and IntensityPress the button to start the program To change the time and intensity in the middle of a massageManual Operation Manual Selection MassagesManual Operation Body scanning for Manual Operation Select the location you want to massageSelect the massage action Press Button to start the actionUltra Knead Shiatsu Swedish For additional operationsChanging the massage style Adjustments During a MassageAdjusting the speed Changing the programAdjusting the position Adjusting the intensityRange that can be massaged on the upper body Width Adjustment LimitsAdjustment of range of intensity Details about the massage styleAir Massage Air Massage AdjustmentsAdjusting the intensity Open the left coverFor the foot reflexology plate Adjusting the Legrest lengthAdjust the legrest so that your feet fit snugly Insert the hand all the way inside Center of the armrest How to use the hand/arm massageArm Massage To execute the stretch massage only Using the stretch massageOperations of the leg stretch Operations of the arm stretchOttoman and Backrest height adjustment Legrest slide lever Press the button to shift the volume level by one up/down Adjusting the voice guidance volumePress Button to adjust the volume Adjusting the pillow for correct height during a massage Adjusting the control panel stand and pillowAdjusting the control panel stand Advanced user memory function Saving the user program settingsWhen the selected button starts flashing quickly Press the button used to save your settingsFor Manual Operation Settings that can be savedAir massage settings For Pre-Program, Quick Massage, and Self-ProgramErasing saved data Press the button to turn on the power Emergency Stop Press the button When the massage is completeAfter completing the massage Keep the lock switch key out of reach of children Disconnecting the powerWipe these areas with a soft, dry cloth Cleaning and MaintenanceAreas covered with synthetic leather Do not move the unit while someone is seated in it Moving the UnitLifting the Unit Using the wheels to move the unit Neck Problem Cause and Remedy Motor NoisesMassage heads stop during operation Massage heads do not come up to the shoulder orPower cord or power plug is abnormally hot Problem Cause and Remedy Unit will not operate at allSometimes the power won’t turn on when Is pressed Again when a massage has finishedPanasonic Consumer Electronics Company

EP30004 specifications

The Panasonic EP30004 is a high-performance massage chair that combines advanced technology with ergonomic design to provide users with an unparalleled relaxation experience. Known for its sleek aesthetic and user-friendly interface, this model stands at the forefront of wellness technology, making it a popular choice among consumers seeking comfort and relief from daily stress.

One of the standout features of the EP30004 is its advanced massage techniques, which include Shiatsu, kneading, tapping, and stretching. These methods are designed to cater to the body's various tension points, effectively alleviating muscle soreness and promoting deep relaxation. The chair's proprietary massage rollers are engineered to replicate the motion and pressure of a professional massage therapist, ensuring that users receive a quality experience right in the comfort of their homes.

The EP30004 also boasts an intelligent body scanning technology that assesses and adapts to the user's unique shape and size. This feature ensures that the massage is tailored specifically to the individual's body contours, enhancing comfort and effectiveness. The chair is equipped with multiple massage modes and intensity levels, allowing users to customize their experience according to their preferences and needs.

Ergonomics is another critical aspect of the EP30004's design. With a zero-gravity reclining position, the chair redistributes the user's weight to relieve pressure on the spine, allowing for a more profound and relaxing massage. This position, combined with heated therapy options in the backrest and footrest, enhances blood circulation and further promotes relaxation while easing muscle tension.

In addition to its therapeutic benefits, the Panasonic EP30004 is designed with modern aesthetics in mind. Its contemporary look seamlessly fits into various home environments, making it an attractive addition to any space. Connectivity features such as Bluetooth allow users to enjoy their favorite music or calming sounds during a massage, further enriching the relaxation experience.

Moreover, the chair's user-friendly remote control makes it easy to navigate through the various settings and options. With an array of pre-programmed massage sequences, users can quickly find their preferred mode with just a few clicks, ensuring a hassle-free experience.

In conclusion, the Panasonic EP30004 stands out in the crowded market of massage chairs with its combination of advanced technology, tailored massage experiences, ergonomic design, and aesthetic appeal. It represents the perfect fusion of luxury, comfort, and well-being, making it a highly sought-after product for those looking to enhance their relaxation routine.
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