Trouble Shooting

Should any problem persist after you have checked these symptoms, consult your iRiver dealer.

Trouble Shooting

Should any problem persist after you have checked these symptoms, consult your iRiver dealer.

No power On

No play and NO MEDIA displayed on the LCD

Check whether the Power is OFF.

Check whether the HOLD switch on the player is ON.

Check whether the rechargeable battery is not charged.

Moisture condensation damages the machine. Moisture may condense on the optical pick-up lens inside this unit, one of the most crucial internal parts of the machine.

Do not use the player when moisture condensation may occur. If condensation does occur, leave the player for two or three hours in the warm place. After two or three hours, the player will have warmed up and evaporated any moisture.

Check whether Media is inserted.

Check whether files on the Media are CKMP3 format.(If there is no supported music file then

NO Music Media message will be displayed on the LCD.

No sound or noise is heard

AC adapter does not work

Check whether VOLUME is set to “0”. Connect the earphones firmly.

Check whether the plug is dirty. Clean the plug with a dry and soft cloth.

Corrupted CKMP3, CKAAC, CKQDX files may cause a static noise or sound cut off.

Continuous and excessive shock may cause the malfunction. Check the volume again in a stable place.

Check whether the AC adapter you are using matches the voltage of the power supply in your area .

Check whether the adapter is properly connected.