Troubleshooting
If you have problems in operating your player, please check the points below before sending it to service center.
Cannot power on
yThe battery may be exhausted. Please recharge the battery.
Files cannot be downloaded
yCheck if the driver is installed correctly in the computer.
yCheck the connection between the player and PC.
No sound from the earphone
yPlease ensure the volume is not 0, and the connection of earphone is no problem.
yCheck if the format of music file is supported by the player.
Recording cannot be done
yCheck if there is enough memory and battery capacity.
The words of LCD display abnormality
yPlease ensure you select the correct language.
The buttons do not work
yThe key may be locked. Slide the HOLD switch to the off position.
yPress the reset hole with metal pin to
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