Gateway Jukebox specifications Maintenance and Troubleshooting

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Chapter 6: Maintenance and Troubleshooting

This chapter describes how to solve common issues you may experience with your jukebox.

Troubleshooting

Buttons do not work

Make sure that the control lock is not in the LOCK position. Check for a lock icon on the screen. If the control lock is in the LOCK position, move it to the UNLOCK position. For more information, see “Locking control buttons” on page 19.

Files cannot be transferred

■Make sure that the USB cable is connected correctly to your computer and jukebox. For more information, see “Moving files to your jukebox” on page 48.

■Make sure that the AC power adapter is plugged into your jukebox and a power outlet and that your jukebox is turned on.

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Contents Contents Playing Music Viewing Photos Maintenance and Troubleshooting Settings and OptionsSafety and Legal Notices Page Checking Out Your Jukebox Package contentsSystem requirements Front Component Description Top Bottom Control Description LeftBack Specifications AccessoriesPage If the power icon is Battery is Charging the batteryTo charge the battery Page Page Tips & Tricks Turning on your jukeboxTo turn on your jukebox To turn off your jukeboxTo plug in headphones or speakers Plugging in the headphonesUsing the menu buttons Using the control buttonsPress this Using the playback buttons To lock all jukebox buttons Locking control buttonsTo play music Playing musicPre-loaded music To adjust volume Adjusting volumeTo view photos Viewing photosPre-loaded photos Playlists Artists Albums Genres All Music Now Playing Playing a songPage To return to the Now Playing screen Viewing the Now Playing screenAdjusting volume To set the shuffle mode Setting advanced playing modesSetting the equalizer Setting shuffle modeTo set the repeat mode Setting repeat modeDisabling expired music messages To disable messages for disabled musicTo view the music visualization Viewing the music visualizationCreating a jukebox playlist Creating playlistsTo create a playlist on the jukebox To create a playlist in Windows Media Player Creating a Windows Media Player playlistClick Now Playing List, then click Save Playlist As To add to a playlist Editing playlistsAdding a track or album to a playlist Deleting a track from a playlistTo delete a playlist Deleting a playlistCreating files for your jukebox Installing the softwareTo install the software Getting more musicTo rip music tracks from a CD Page Page Buying digital music files Napster To download music from Napster To GoNext Step Page Preparing files Click Edit Playlist To prepare files for syncing with your jukeboxPage To move files to your jukebox Moving files to your jukeboxPage Tips & Tricks Page Page Viewing a photo Viewing PhotosCopying photos from your computer Copying photos to your jukeboxTo copy photos from your computer to your jukebox To copy photos from your camera to your jukebox Copying photos from your digital cameraPage Page To copy photos from your memory device to your jukebox Copying photos from your card reader or flash drivePage Creating a photo folder Organizing photosTo create a photo folder To move a photo into a folder Moving a photo into a folderTo delete a photo Deleting a photoCreating slideshows Working with slideshowsTo create a slideshow To delete a slideshow Editing slideshowsTo set slideshow options Playing slideshowsTo play a slideshow Getting more photos Creating text notes To create a text note To set the backlight time Setting the backlightTo set clock and calendar Setting the clock and calendarAccessing the settings shortcut menu To access the settings shortcut menuTo reset the jukebox to its defaults Resetting the jukebox to its defaultsPage Troubleshooting Maintenance and TroubleshootingFirmware update fails Hear no sound Jukebox does not appear in Windows Media Player Telephone support Technical supportInternet Maintaining your jukebox CleaningTo replace the battery Replacing the batteryPage To update your jukebox firmware Maintaining battery lifeUpdating the firmware Page Important safety information Safety and Legal NoticesFCC declaration of conformity Regulatory compliance statementsCalifornia Proposition 65 Warning Trademark Acknowledgments All Rights ReservedGateway Limited Warranty Agreement WarrantyPage Page Page Page Page Page Page Page Page Page Page Page 100