Polaroid PDU-2728 user manual Troubleshooting, Problem Possible Cause Possible Solution

Troubleshooting

If you suspect there is something wrong with the DVD player, immediately turn off the power. Disconnect the power connector and check that there is no smoke or excessive heat coming from the unit.

Never open or try to repair the unit yourself. There are no user serviceable parts inside.

PROBLEM		POSSIBLE CAUSE	POSSIBLE SOLUTION
	• The disc cover may not be		• Close the disc cover.
		closed.	• Put a disc in to the DVD drive.
	• There may be no disc in the		• Put the disc in with the label side
		DVD drive.	up.
	• The disc may not be put in the		• Clean or change the disc.
The player cannot play		right way.	• Make sure the player’s region
	• The disc may be dirty or warped.		code is the same as the DVD’s
	• The player’s region code may		region code.
		not be the same as the disc’s	• Remove the disc and keep the
		region code.	player turned off for at least two
	• There may be water on the lens.		hours.
	• The system connection may be		• Connect the system correctly.
		incorrect.	• Turn on the speakers.
	• The speakers may be turned		• Setup the sound of the DVD
There is no sound		down.	correctly.
	• The sound setup of the DVD		• Clean or change the disc.
		may be incorrect.
	• The disc may be dirty or warped.
	• The LCD may not be in correct		• Choose the correct video mode.
		video mode.	• Connect the system correctly.
There is no picture	• The system connectivity may be		• Switch the AV IN/OUT on the
		incorrect.	right panel to OUT.
	• The unit may not be in AV OUT
		mode.
Poor AV performance	•	The disc may be dirty or warped.	• Clean or change the disc.
	• There may be some obstructions		• Remove the obstruction between
		between the remote control and	the remote control and the
		the player.	player.
	•	The remote control may not be	• Point the remote control directly
The remote control does not work		pointed at the player.	at the player.
	• The remote control battery may		• Make sure the polarity of each
		be inserted incorrectly.	battery is correct.
	• The remote control batteries may		• Replace the batteries.
		be out of power or weak.

Other possibilities: Static or external interference may cause the player to function abnormally. In order to recover normal status, please unplug the power-supply cord and then plug it into the outlet again to reset the player. If the problems still exist, please cut off the power supply and consult your service center or qualified technician.

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