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NOTES ON SERVICE
Check the following guide for the possible cause of a problem before contacting service. Technical Support of Xoro/MAS: Tel.: 040/77 11 09 17, Internet: www.xoro.de/support.htm
Symptoms | Cause | Correction | |
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No power  | The power plug is disconnected  | Connect the power plug into the wall outlet  | |
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No picture  | The TV is not set to receive DVD  | Select the appropriate video input mode on  | |
  | signal output  | the TV so the picture from the DVD player  | |
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  | appears on the TV screen  | |
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  | The video cable is not connected securely  | Connect the video cable into the jacks  | |
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  | securely  | |
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  | The DVD video mode is not matched  | Refer to Connecting to a TV (page 10)  | |
  | with the TV  | 
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  | The audio cable is not connected securely  | Connect the audio cable into the jacks  | |
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No sound  | The power of the equipment connected with  | Turn on the equipment connected with the  | |
  | the audio cable is turned off  | audio cable  | |
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  | The setting of output sound type is not correct.  | Set the audio setting correctly.  | |
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The playback picture  | The disc is dirty.  | Eject the discs and clean it.  | |
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It is in fast forward or fast reverse playback.  | Sometimes a small amount of picture  | ||
has occasional  | |||
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  | distortion may appear. This is not  | |
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  | malfunction.  | |
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Brightness is  | The copy protection’s effect.  | Connect the DVD player to the TV directly.  | |
unstable or noises  | |||
are produced on  | 
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playback pictures  | 
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The DVD player  | No disc is inserted.  | Insert a disc.  | |
does not start  | 
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An unplayback disc is inserted.  | Check the disc type and color system.  | ||
playback  | |||
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  | The disc is placed upside down.  | Place the disc with the playback side down.  | |
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  | The disc is not placed within the guide.  | Place the disc on the disc tray correctly  | |
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  | inside the guide.  | |
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  | A menu is on the TV screen.  | Clean the disc.  | |
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  | The parental lock function is set.  | Press the SETUP button to turn off the menu  | |
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  | screen. Cancel the parental lock function or  | |
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  | change the parental.  | |
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Buttons do not work  | Power supply fluctuations or other  | Turn the power on or off with the POWER  | |
  | abnormalities such as static  | button. Or disconnect the power plug and  | |
  | electricity may interrupt correct  | insert it into the wall outlet again.  | |
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The remote control  | The remote control is not pointed at  | Point the remote control at the remote  | |
does not work  | the remote sensor of the DVD player  | sensor of the DVD player  | |
properly  | 
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The remote control is too far from  | Operate the remote control within  | ||
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  | the DVD player  | about 7 m  | |
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  | The batteries in the remote control  | Replace the batteries with new ones  | |
  | are exhausted  | 
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