10 Troubleshooting
If the GoGear Mix is not working properly or the display freezes, you can reset it without losing data:
How do I reset the GoGear Mix?
•• Insert a pen tip or other object into the reset hole located at the bottom of the GoGear Mix. Hold until the player shuts down.
•• If the reset option is unsuccessful, follow the steps how to recover the GoGear Mix with the Philips Device Manager:
1 On your computer, select Start > Programs > Philips Digital Audio Player > GoGear Mix Device Manager > Philips Device Manager to launch the Philips Device Manager.
2 Turn off the GoGear Mix before you continue.
3 Press and hold the volume button 
while you connect the GoGear Mix to your computer.
4 Keep holding the key until the Philips Device Manager acknowledges the GoGear Mix and enters the recovery mode.
5 On the computer, click the Repair button and follow the instructions of the Philips Device Manager to complete the recovery process.
6 When the recovery is completed, disconnect the GoGear Mix from your computer.
7 Restart the GoGear Mix.
Troubleshooting E n g l i s h
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