15 Troubleshooting
If GoGear Vibe is not working properly or the display freezes, you can reset it without losing data:
How do I reset GoGear Vibe?
•• Insert a pen tip or other object into the reset hole located at the left hand side of GoGear Vibe. Hold until the player shuts down.
•• If the reset option is unsuccessful, follow the steps how to recover GoGear Vibe with the Philips Device Manager:
1 On your computer, select Start > Programs > Philips Digital Audio Player > Vibe Device Manager > Philips Device Manager to launch the Philips Device Manager.
2 Turn off GoGear Vibe before you continue.
3 Press and hold the volume button 
while you connect GoGear Vibe to your computer.
4 Keep holding the key until the Philips Device Manager acknowledges GoGear Vibe and enters the recovery mode.
5 On the computer, click the Repair button and follow the instructions of the Philips Device Manager to complete the recovery process.
6 When the recovery is completed, disconnect GoGear Vibe from your computer.
7 Restart GoGear Vibe.
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