Philips CD196, CD191 quick start Frequently asked questions, Need help?

Page 6

Frequently asked questions

No signal bar displays on the screen.

The handset is out of range. Move it closer to the base station.

If the handset displays [Unregistered], register your handset (See the section on Register the handsets).

If I fail to register the additional handsets to the base station, what do I do?

Your base memory is full. Unregister the unused handsets and try again.

No dialing tone

Check your phone connections.

The handset is out of range. Move it closer to the base station.

I cannot change the settings of my voice mail, what do I do?

The voice mail service is managed by your service provider but not the phone itself. Contact your service provider to change the settings.

No display

Ensure the batteries are charged.

Ensure there are power and phone connections.

The handset on the charger does not charge.

Ensure the batteries are inserted correctly.

Ensure the handset is placed properly on the charger.The battery icon animates when charging.

Ensure the docking tone setting is turned on.When the handset is placed correctly on the charger, you can hear a docking tone.

The charging contacts are dirty. Disconnect the power supply first and clean the contacts with a damp cloth.

Batteries are defective. Purchase new ones from your dealer.

Bad audio (crackles, echo, etc.)

The handset is nearly out of range. Move it closer to the base station.

The phone receives interference from the nearby electrical appliances. Move the base station away from them.

The phone is at a location with thick walls. Move the base away from them.

The handset does not ring.

Ensure the handset ringtone is turned on.

The caller ID does not display.

The service is not activated. Check with your service provider.

The caller’s information is withheld or unavailable.

Welcome to Philips

Register your product at www.philips.com/welcome

Need help?

User manual / online help

www.philips.com/support

Reproduction in whole or in part is prohibited without the written consent of the copyright owner.Trademarks are the property of Koninklijke Philips Electronics N.V. or their respective owners.

All rights reserved.

© 2012 Koninklijke Philips Electronics N.V.

0168

QSG_CD191-196 05_EN_V1.1 WK11481

Image 6
Contents Quick start guide Connect Important safety instructionCall Idle mode Menu Connect the base stationGet started Configure your phoneCheck the battery level Charge your phoneEnjoy Adapter Technical dataBattery HFR AAA NiMH 1.2V Rechargeable 650mAh batteriesFrequently asked questions Need help?
Related manuals
Manual 40 pages 51.43 Kb Manual 39 pages 51.41 Kb