Plantronics P820-M, P830-M, P825-M, P835-M manual Troubleshooting, Automatic Reconnect

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Troubleshooting

I have my headset and mobile connected; how do I connect them both to Calisto 800?

Automatic Reconnect:

•If a Voyager Pro+ or Voyager Pro UC is used, go to “Bluetooth” menu in

Calisto and select “Connect Both”. They should both automatically reconnect even if Headset is still actively connected to the Mobile. These 2 headsets have special firmware to allow automatic reconnect.

Note: If an iPhone is used, it should also allow the automatic reconnect. Unlike Blackberry, iPhone supports Multipoint capability, allowing the iPhone to retain a BT connection both to the Bluetooth headset and Calisto at the same time.

Manual Reconnect:

•If a different Bluetooth headset is used, user first needs to go in their Mobile menu and disconnect the Bluetooth headset from the Mobile. User then goes to “Bluetooth” menu in Calisto and selects “Connect Both”.

Note:

•In a few rare instances, “Connect both” may succeed on the 2nd attempt as opposed to the 1st. This is due to a conflict between Bluetooth reconnection attempts between Mobile and Calisto that happen to occur at same time.

•“Connect both” or “Connect Mobile” or “Connect Headset” on-screen options also allow a user to reconnect a live call back to Calisto.

Can I use the same headset with Calisto 800 and my Mobile Phone?

•Yes, but unless your headset is a Voyager Pro+ or Voyager Pro UC, or your

Mobile phone is an iPhone, you will first need to go in the Mobile BT menu to disconnect the headset from the Mobile Phone before reconnecting it to Calisto 800.

•Most Mobile Phones today – outside of iPhones - do not support Multipoint which means that they can’t both be connected to a Bluetooth headset and Calisto at the same time.

What Bluetooth headset does Plantronics recommend for Calisto 800?

•Voyager Pro+ is the recommended headset it supports wideband audio.

•Voyager Pro UC v2 is also recommended but users need to be aware that plugging the Bluetooth Dongle into the USB port at the same time as Calisto, will require user to select which device to route audio to.

If I am on a Mobile call via Calisto, can I transfer the audio back to my Mobile/ Headset if I need to leave?

•Yes, during the call, select “Options” and then “Take Mobile Call On the Go” on the Calisto screen.

•If a Mobile phone is connected, the audio is automatically transferred back into the Mobile Handset

•If a Mobile Phone and a Bluetooth headset are connected, the audio is automatically transferred back into the Mobile Handset. The Calisto screen prompts the user to either press the Headset button (for Voyager Pro+ or Voyager Pro UC v2) or go in the Mobile menu to transfer audio back to the Headset.

Note: “Transfer Audio to Mobile” is an alternative option to “Take Mobile call on the Go”. The only difference is that it keeps the call information on screen

Can I use both a PA50 Wireless Mic and Bluetooth Headset with Calisto? Or can I use 2 different Mobile Phones?

•Yes, but you will need to decide which of the 2 to actively connect.

•Go to “Mobile” menu to view which of the 2 devices is currently connected (it should say “Disconnect” Vpro if Vpro is currently connected). Select “Setup” and follows the instructions to select a different Headset or Mobile Phone.

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Contents P820-M/P825-M/P830-M/P835-M Calisto 800 SeriesContents Calisto offers Calisto comes in several modelsWith the Calisto, you can Connecting the Cables Speakerphone Speakerphone and Microphone BasicsSettings Advanced Setup Setup Assistant Set up your speakerphoneMobile Phone Get to Know Your Calisto Status Bar Icons Headset/headphone/earbud connection indicatorsScreen Idle Screen NotificationsOptimal Audio Performance Outgoing phone line indicatorsOutgoing Line MenuAnswer or Ignore a Call Use Call FeaturesSwitch Between Calls Make a CallEnd a Call Mute a CallUse Other Call Options Use Multiple Phones with the Same Landline Use the Flash FeatureUse the Call Log Create a Favorite Enter/Edit FavoritesCreate a Favorite from an Ended Call Create a Favorite Manually New Favorite Create a Favorite from a Call Log EntrySearch for a Favorite Edit a FavoriteDelete a Favorite 920 AM Access VoicemailUse Your Calisto with a Headset Switch Call Audio Between Your Calisto and a HeadsetCorded Call Options Wearing and Use Use Your Calisto with a Wireless MicSetup Pairing if not pre-pairedFeatures Wireless Mic Usage Out of Range Fading red Light IndicatorsWhen Not on a Call Reconnect Using a Screen Prompt Set the Ringer Tone Customize Your Calisto SettingsBasic Setup Press Menu right softkey Settings Basic Setup Ringer TonesEnter Your Voicemail Access Number Press Menu right softkey Settings Basic Setup CountryLandline Setup Press Menu right softkey Basic Settings Area CodeChange the Connected Phone or Headset Bluetooth SetupAdvanced Setup Press Menu right softkey Settings Advanced SetupAutomatic Reconnect TroubleshootingPage My wireless mic didn’t Need More HELP?
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P820-M, P835-M, P825-M, P830-M specifications

Plantronics, renowned for its innovative audio solutions, has a range of powerful headsets catering to different user needs, including the P830-M, P835-M, P825-M, and P820-M models. Each headset has been crafted to offer superior sound quality, comfort, and advanced technologies tailored for both office and mobile professionals.

The Plantronics P830-M is a versatile stereo headset designed for maximum productivity. Its dual connectivity options allow seamless switching between computer and mobile devices, enhancing user flexibility. Featuring noise-canceling microphones, the P830-M ensures clear calls by reducing background noise, making it ideal for open-office environments. The plush ear cushions provide comfort for extended use, while the lightweight design promotes all-day wearability. The headset also incorporates a long-lasting battery, delivering up to 13 hours of talk time, ensuring users remain connected throughout the day.

Similarly, the P835-M model takes a step further with advanced audio processing technologies. This headset boasts HD voice quality, which delivers exceptional clarity for calls and multimedia. The P835-M is equipped with smart sensors that automatically pause audio playback when the headset is removed, contributing to enhanced user experience and battery longevity. Its robust build and adjustable headband ensure a snug fit, catering to various head sizes without compromising comfort.

Continuing the lineup, the Plantronics P825-M headset is specifically designed for those who demand a lightweight, compact option without sacrificing audio fidelity. Its single-ear design is perfect for multitasking, allowing users to remain aware of their surroundings while engaged in calls. The swivel microphone can be adjusted for optimal positioning, ensuring clear communication, while the intuitive controls provide easy access to functions like volume adjustments and call management.

Lastly, the P820-M is a reliable choice for budget-conscious consumers seeking quality performance. It features a straightforward design with essential functionalities. The P820-M is known for its excellent sound quality, comfortable fit, and effective noise isolation capabilities, making it a solid option for users who require a dependable headset for calls and casual listening.

In summary, the Plantronics P830-M, P835-M, P825-M, and P820-M represent a comprehensive range of headsets that cater to diverse user preferences. Each model offers unique features, ensuring high-quality audio experiences and superior comfort. Whether for professional environments or casual use, Plantronics headsets stand out for their innovative technologies and user-centric designs.
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