Philips SA3245, SA3265 manual Frequently asked questions, My player cannot power on

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7 Frequently asked questions

If you encounter problems with your player, go through the following points listed in the next section. Please also check out FAQs at www.philips.com/support for further help and other troubleshooting tips.

Consult your dealer or service center if you are unable to find a solution by following these hints.

Warning Under no circumstances should you try to repair the set yourself, as this will invalidate the warranty.

My player cannot power on.

•You may have failed to press and hold 2; long enough. Press and hold 2; until the Philips welcome screen appears on display.

•Your device battery may be out of power due to long period of non-usage. Please charge your player.

If none of the above works, then you may have to use the Device Manager to recover your player:

1Launch the Philips Device Manager at Start > Programs > Philips Digital Audio Player > SA32XX > Philips SA32XX Device Manager on your PC.

2Press and hold the button while your player is connecting to the PC.

3Keep holding the key until the Philips Device Manager acknowledges your player and goes into recovery mode.

4Click the repair button and follow the instructions given by the Device Manager.

5After the player has been repaired, disconnect it from your PC and re-start.

There is no music on my player after transfer.

Are your songs in MP3 or WMA format?

Other formats will not playback on the player.

There is no picture on my player after transfer.

Are your pictures in JPEG format?

Pictures in other formats cannot be transferred to your player.

There is no video on my player after transfer.

Make sure you use the media converter (provided in the CD Rom) to convert the video clips into the readable format to the player.

If you transfer these converted video files into your PC, please move them into the VIDEO folder of your player otherwise your player cannot read the video clip.

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Contents SA3285 Need help? Contents Update your player Important safety information General maintenanceHearing Safety Important for models supplied with headphones Copyright informationData logging Disposal of your old product ModificationsPage Your new player What’s in the boxRegister your product Getting started Overview of controls and connectionsInstall Main menuBattery level indication Connect and chargeUse the supplied USB cable Transfer music, pictures and text Transfer videosAll the converted files are transferred to the player Turn on and off Disconnect your player safelyEnjoy Navigate the menuDetail operation ControlFind your music Limit the volume View pictures Picture libraryTransfer pictures from your computer to your player SlideshowVideo Video playRadio Play a preset radio stationConnect the headphones Auto tune radio stationsRecord from FM radio when the radio is not playing Save a new frequency under a presetRecord from FM radio when the radio is playing Manual tune a radio stationRecordings Play recordingsDelete your recording Upload recordings to the computer Settings Settings Further OptionsEqualizer custom settings Use your player to store and carry data filesUpdate your player Manually verify software statusTechnical data Page There is no music on my player after transfer Frequently asked questionsMy player cannot power on There is no picture on my player after transferMy player hangs There is no soundSome songs do not show up or playback on the player Page Abc
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