Philips SA5225BT, SA5245BT, SA5247BT, SA5285BT, SA5287BT manual Frequently asked questions

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9 Frequently asked questions

If you encounter problems with your player, go through the following points listed in the next section. Please also check out FAQs at www.philips.com/support for further help and other troubleshooting tips.

Consult your dealer or service center if you are unable to find a solution by following these hints.

Warning Under no circumstances should you try to repair the set yourself, as this will invalidate the warranty.

My player cannot power on.

•You may have failed to press and hold 2; long enough. Press and hold 2; until the Philips welcome screen appears on display.

•Your device battery may be out of power due to long period of non-usage. Please charge your player.

If none of the above works, then you may have to use the Device Manager to recover your player:

1Launch the Philips Device Manager at Start > Programs > Philips Digital Audio Player > SA52XX > Philips SA52XX Device Manager on your PC.

2Press and hold the VOL+ button while your player is connecting to the PC.

3Keep holding the key until the Philips Device Manager acknowledges your player and goes into recovery mode.

4Click the repair button and follow the instructions given by the Device Manager.

5After the player has been repaired, disconnect it from your PC and re-start.

There is no music on my player after transfer.

Are your songs in MP3 or WMA format?

Other formats will not playback on the player.

There is no picture on my player after transfer.

Are your pictures in JPEG, BMP or GIF format?

Pictures in other formats cannot be transferred to your player.

There is no video on my player after transfer.

Make sure you use MediaConverter™ for Philips(provided in the CD-ROM) to convert the video clips into the readable format to the player.

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Contents SA5225BT SA5245BT SA5247BT SA5285BT SA5287BT Need help? Contents Settings Important safety information General maintenanceHearing Safety Copyright information Important for models supplied with headphonesBe Responsible! Respect Copyrights Data logging Disposal of your old productModifications Page Your new player What’s in the boxRegister your product Getting started Overview of controls and connectionsH g f Main menu InstallBattery level indication Connect and chargeUse the supplied USB cable Download, convert & transfer videos with MediaConverter Transfer music and picturesDownload videos with Stream Ripper Download or add videos to MediaConverterAdd video files from your PC or DVD Convert and transfer videos with MediaConverterLock slider EnjoyTurn on and off Navigate the menuInstall Rhapsody Media Player PlayerView subscription status Launch the Rhapsody Media Player Add your music to the playerAll music in the selected folder is imported into My Library Add Rhapsody Music* to the player Add Rhapsody Music Channels* to the player Launch the Rhapsody Media Player Control Detailed operationFind your music Find your Rhapsody Channels Main menu Limit the volumeResume play Now playing Any menu except the main menuSlideshow Picture libraryView pictures Adding pictures to folder ‘Favorites’Fast forward / backward VideoTransfer videos from a computer to the player Video play Fast forward / backward controlRDS Radio Data System Automatic tuning of radio stationsPlay a preset radio station RadioManually save a radio station to a preset Recordings Play recordingsUpload recordings to the computer Delete recordings Use your player to store and carry data filesSettings Options Further Options SettingsEqualizer custom settings Perform a software update Update your playerTechnical data Page There is no picture on my player after transfer Frequently asked questionsMy player cannot power on There is no music on my player after transferMy player hangs There is no soundSome songs do not show up or playback on the player Page Koninklijke Philips Electronics N.V. All rights reserved