28 helpful tips |
|
|
problem | solution | |
usb does not | – | you are using an unsuitable usb cable. |
connect/function | use the supplied usb cable only. | |
| – | cable connections incorrect / loose. |
| check that all connections are correct and well | |
| inserted on the psa player and your computer. | |
| – | usb driver not installed. |
| check that you have installed the usb driver | |
| ||
| – | wrong Windows / MacOS version. |
| your computer must be equipped with | |
| Windows 98 / Me / 2000 & XP or MacOS | |
| – | usb not enabled. |
| check the BIOS | |
unable to download | – | battery low and/or connection between the |
files to player | player and computer is loose. | |
| check battery status and usb cable connection. | |
| – | drivers not installed. |
| check you have installed the drivers provided | |
| from the psa installation cd rom. | |
| – | current psa does not download windows |
| media audio for mac users. | |
| check out | |
| – | electrostatic discharge. |
remove battery and replace after several seconds.
incomplete track download – usb connection broken during downloading. check the usb connection, delete the file on the psa via musicmatch and download track again.
no reaction to controls | – | activated | |
/ malfunction | deactivate | . | |
–electrostatic discharge.
remove battery and replace after several seconds.