Philips SA9100/SA9200 Troubleshooting, My player skips songs, My player cannot power on

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Troubleshooting

My player skips songs.

The skipped song may be protected. You may not have sufficient rights to play the skipped song on your player. Check the music rights with the song provider.

My player is not recognized by Windows.

Make sure your computer is running Windows XP (SP2 or higher).

My player cannot power on.

Your device battery may be out of power due to long period of non-usage. Please charge your player.

In case of device error, connect your player to the computer and use Philips Device Manager to restore your player.

IMPORTANT All your contents will be erased from your player after completion of repair process. Therefore, please backup your files before repairing. After repair, simply synchronize your player again to transfer music to your player.

1 Launch Philips Device Manager from Start > Programs > Philips Device Manager.

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Contents Philips GoGear audio player Need help? Asia Contents Detailed operation Upgrade your player Accessories Your new playerRegister your product Optional accessoriesGoGear travel charger Overview of controls and connections Getting startedLeft Side View Right Side view Main menu ON/OFF LockVertical touch strip navigation Action FunctionInstall Connect and charge Use the supplied USB cableBattery level indication Power on and off Transfer EnjoyDemo mode Music transfer Add songs to Windows Media Player Library Songs that are already on your computerRip songs from a CD Start Windows Media PlayerBuy songs online Synchronize Windows Media contents with your player Click Set up Sync Set up automatic synchronizationSelect Synchronize device automatically check box Set up manual synchronization 3 Progress will be displayed just above the Start Sync button Create a Playlist Manage your Windows Media Player PlaylistTransfer playlists Manage your songs and playlists in Windows Media Player Delete playlists via Windows ExplorerOpen Windows Explorer Select Philips GoGear Media Music Edit song information via Windows Media PlayerPhoto transfer Enable photo supportStart Windows Media Player Go to Tools Options Player Transfer photos to your player Add photos to Windows Media Player LibraryChoose Add Folder Page Select Tools Options Select Monitor Folders optionDetailed operation Music modeControls Find your music Album art Play mode One or Repeat AllUse the Sampler Sound settings Playlist on the goAdd songs to playlist on the go Play back playlist on the goSelect Add to Playlist on the go Press Menu key and select Add to Playlist on the goClear playlist on the go Save Playlist on the goSelect Save ‘playlist on the go’ Remove songs from Playlist on the go Most playedSelect the song from Music Playlists Playlist on the go Delete playlist from your player Other playlistsSelect Delete playlist Rate your songs Now playingPhotos Transfer photos from your computer to your playerFind photos on your player Transfer photos from your player to your computerGo to Media Pictures Personal Image Philips Photo FixerSlideshow Go to Start Programs Philips Philips Photo FixerCustomize slideshow settings Slideshow musicSettings Settings Options Settings Options More options Description Use your player to store and carry data files Upgrade your player Manually verify whether your firmware is up to dateSelect your device Click Update Troubleshooting My player cannot power onMy player skips songs My player is not recognized by WindowsRepair process will start There is no music on my player after transferThere are no photos on my player after transfer Cannot see album art on my GoGear player My GoGear player hangsPage Important safety information General maintenanceAbout operating and storage temperatures To avoid damage or malfunctionHearing Safety Listen at a moderate volumeTo establish a safe volume level Important for models supplied with headphonesCopyright information Device Data loggingDisposal of your old product ModificationsPhilips Technical data Audio PlaybackStorage Media 5V DCGlossary Browsing long list of content ThumbnailTitle Digital media file format for storing sound