Philips 14PT2010, 21PT2010 manual Before Calling Service, Symptom What you should do

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BEFORE CALLING SERVICE

Below is a list of frequently occurred symptoms. Before you call for service, make these simple checks. Some of these symptoms can easily be rectified if you know what to do.

Symptom

What you should do

Colour patch

• Switch off the TV by the mains power button. Wait for 20

(uneveness)

 

minutes before switching on again.

 

• Check the TV is not placed too near speakers or mag-

 

 

netic objects.

 

 

 

No power

• Check the TV’s AC power cord is plugged into the mains

 

 

socket. If there is still no power, disconnect plug. Wait

 

 

for 60 seconds and re-insert plug. Switch on TV again.

No picture

Good picture but no sound

Good sound but poor colour or no picture

Snowish picture and noise

Horizontal dotted lines

Double images or “Ghost” images

TV not responding to remote control handset

Check the antenna connection at the rear of the TV.

Possible TV station problem. Try another channel.

Try increasing the volume.

Check that the sound is not muted. If it is muted, press the Mute button on the remote control to restore sound.

Try increasing the contrast colour and brightness setting.

Check antenna connection at the rear of the TV.

Possible electrical interference e.g. hairdryer, vacuum cleaner, etc. Switch off appliances.

Possible poor positioning of antenna. Using a highly directional antenna may improve reception.

Check life span of batteries of remote control handset.

Aim remote control handset directly at remote control sensor lens on the TV.

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Contents 14PT2010 21PT2010 Basic Installation/Function Table of ContentsSafety Information Safety Information and Useful TipsBefore Calling Service Symptom What you should doUSE/CARE of Remote Control Hooking UP Your TV Basic ConnectionConnecting the AUDIO/VIDEO Sockets Playback Volume +/- Buttons Display ButtonSleep Button Skip ButtonFunction of TV Controls 14PT2010Step Selecting the Main MenuResult on screen Automatic Tuning of Channels Manual Tuning of ChannelsEnter Manual Store menu Fine Tuning of Channels Selecting the COLOUR/SOUND System Select item Adjusting the TV PicturePicture menu items Activities Definition of Picture settings Smart Picture ControlSpecification 14PT2010 21PT2010