Troubleshooting
If you have a problem with this device, please read the trouble- shooting guide below and check our website at www.cobyusa. com for Frequently Asked Questions (FAQs) and firmware updates. If these resources do not resolve the problem, please contact Technical Support.
Address COBY Electronics Technical Support
150 Knowlton Way
Savannah, GA 31407
techsupport@cobyusa.com | ||
Web | www.cobyusa.com | |
Phone | Weekdays | |
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| Weekends |
| Weekdays | |
The player does not turn on.
Ensure that the player is fully charged. Try charging the player overnight.
Reset the player (use a paper clip to press the Reset button on the rear of the player) and try again.
The buttons do not work.
Ensure that the player is fully charged. Try charging the player overnight.
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