Apple MD479LL/A, MB754LL/A manual Tips and Troubleshooting, General Suggestions, To reset iPod nano

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Tips and Troubleshooting

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Most problems with iPod nano can be solved quickly by following the advice in this chapter.

The 5 Rs: Reset, Retry, Restart, Reinstall, Restore

Remember these five basic suggestions if you have a problem with iPod nano. Try these steps one at a time until your issue is resolved. If one of the following doesn’t help, read on for solutions to specific problems.

ÂReset iPod nano. See “General Suggestions,” below.

ÂRetry with a different USB port if you cannot see iPod nano in iTunes.

ÂRestart your computer, and make sure you have the latest software updates installed.

ÂReinstall iTunes software from the latest version on the web.

ÂRestore iPod nano. See “Updating and Restoring iPod Software” on page 69.

General Suggestions

Most problems with iPod nano can be solved by resetting it. First, make sure iPod nano is charged.

To reset iPod nano:

1Toggle the Hold switch on and off (slide it to HOLD and then back again).

2Press and hold the Menu and Center buttons for at least 6 seconds, until the Apple logo appears.

If iPod nano won’t turn on or respond

ÂMake sure the Hold switch isn’t set to HOLD.

ÂThe iPod nano battery might need to be recharged. Connect iPod nano to your computer or to an Apple USB Power Adapter and let the battery recharge. Look for the lightning bolt icon on the iPod nano screen to verify that iPod nano is receiving a charge.

To charge the battery, connect iPod nano to a USB 2.0 port on your computer.

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IPod nano User Guide Contents More Settings, Extra Features AccessoriesUsing iPod nano as an External Disk Using Extra SettingsAbout iPod nano What’s New in iPod nano IPod nano Basics Get to know the controls on iPod nanoUsing iPod nano Controls Enable or disable Shake for Access additional optionsShuffling songs Skip to any point in a song orTo use Cover Flow Browsing Music Using Cover FlowTo browse quickly in Cover Flow Scrolling Quickly Through Long Lists Searching MusicTo scroll quickly To search for musicAdding or Removing Items on the Main Menu Using iPod nano MenusTo add or remove items on the main menu Setting the Font Size in Menus Setting the LanguageSetting the Backlight Timer Setting the Screen BrightnessResetting All Settings Disabling iPod nano ControlsTurning Off the Click Wheel Sound Getting Information About iPod nanoConnecting iPod nano Connecting and Disconnecting iPod nanoTo connect iPod nano to your computer Disconnecting iPod nano To eject iPod nano To disconnect iPod nanoCharging the iPod nano Battery About the iPod nano BatteryTo charge the battery using your computer To charge the battery using the Apple USB Power Adapter Improving Battery Performance with Energy Saver Understanding Battery StatesTo turn Energy Saver on or off Setting Up iPod nano Importing Music into Your iTunes Library To sign in to the iTunes StoreTo download or subscribe to a podcast To buy a song, album, music video, or audiobookTo add songs on your computer to your iTunes library Importing Music From Your Audio CDs Into iTunes Entering Song Names and Other DetailsTo import music from an audio CD into iTunes To enter CD song names and other information manuallyAdding Lyrics Organizing Your MusicAdding Album Artwork Using Genius in iTunes To set up GeniusTo create a playlist in iTunes To create a Smart PlaylistPurchasing or Renting Videos and Downloading Video Podcasts To browse videos in the iTunes StoreTo buy or rent a video To download a video podcastAdding Music to iPod nano Converting Your Own Videos to Work with iPod nanoTo import a video into iTunes To convert a video for use with iPod nanoSyncing Music Automatically Syncing Music From Selected Playlists to iPod nanoYou can set iTunes to add music to iPod nano in three ways To sync music with iPod nanoManaging iPod nano Manually To add a song, video, or other item to iPod nanoTo remove a song, video, or other item from iPod nano To create a new playlist on iPod nanoAdding Podcasts to iPod nano To manually manage podcastsSyncing Videos Automatically Adding Videos to iPod nanoTo sync videos to iPod nano Syncing Selected Videos to iPod nano Adding Video Podcasts to iPod nano Managing Videos ManuallyTo set iTunes to sync all movies automatically on iPod nano Listening to Music To browse for and play a songViewing Lyrics on iPod nano Rating SongsViewing Album Artwork on iPod nano Accessing Additional CommandsBrowsing Songs by Album or Artist Creating On-The-Go Playlists on iPod nano To make a Genius playlist with iPod nano Using Genius on iPod nanoTo play a Genius playlist Setting iPod nano to Shuffle Songs To set iPod nano to shuffle and play all your songsTo set iPod nano to always shuffle songs or albums To shuffle songs while a song is playing or pausedSetting the Maximum Volume Limit Setting iPod nano to Repeat SongsCustomizing the Music Menu To change the maximum volume limit To require a combination to change the maximum volumeTo remove the maximum volume limit Setting Songs to Play at the Same Volume Level Using the EqualizerWatching and Listening to Podcasts Crossfading Between SongsListening to FM Radio Listening to AudiobooksTo set audiobook play speed Watching and Listening to Videos on iPod nano Watching VideosTo watch a video on iPod nano To set TV settings Watching Videos on a TV Connected to iPod nanoTo just listen to a music video To watch a video podcastTo watch a video on your TV To import photos to a Mac using iPhoto Photo FeaturesImporting Photos from a Camera to Your Computer Adding Photos From Your Computer to iPod nano To import photos to a Mac using Image CaptureTo import photos to a Windows PC To add photos from a folder on your hard disk to iPod nano To add full-resolution image files to iPod nanoTo delete photos from iPod nano Adding Photos from iPod nano to a Computer Viewing PhotosViewing Photos on iPod nano To set slideshow settings Viewing SlideshowsChoose Time Per Slide and pick a time Music that plays duringTo connect iPod nano to your TV To view a slideshow on iPod nanoTo view a slideshow on your TV Using iPod nano as an External Disk AccessoriesTo enable iPod nano as an external disk Setting and Viewing the Date and Time Using Extra SettingsAdding Clocks for Other Time Zones Setting the Sleep Timer Setting AlarmsUsing the Stopwatch Playing Games To set a combination for iPod nano Locking the iPod nano ScreenTo lock the iPod nano screen Syncing Contacts, Calendars, and To-Do Lists To change a combination you’ve already setTo add contact information manually To add appointments and other calendar events manuallyTo view contacts on iPod nano To sort contacts by first or last name Storing and Reading Notes Recording Voice MemosUsing Spoken Menus for Accessibility To enable spoken menus in iTunesTo label a recording To play a recordingLearning About iPod nano Accessories To deactivate spoken menus on iPod nanoTo use the earphones included with iPod nano Tips and Troubleshooting 5 Rs Reset, Retry, Restart, Reinstall, RestoreTo reset iPod nano General SuggestionsIf iPod nano isn’t playing music If iPod nano displays a Connect to Power message If iPod nano displays a Use iTunes to restore messageIf songs or data sync more slowly over USB If you can’t add a song or other item to iPod nanoWAV Aiff If you can’t see videos or photos on your TV If you want to double-check the system requirementsTo update or restore iPod nano Updating and Restoring iPod SoftwareIf you want to use iPod nano with a Mac and a Windows PC If you lock the iPod nano screen and can’t unlock itSafety and Cleaning Important Safety InformationSafety and Cleaning Important Handling Information Learning More, Service Support Finding the iPod nano serial numberRegulatory Compliance Information FCC Compliance StatementRussia Index Index Returning to main menu 7 returning to previous menu Playing songs at relative volume 42 repeating songs See also adding