Apple Ultimate Guide to Hard Reset, Restore, and Update iPod Classic Software

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On both Mac and Windows PC, iPod classic can sync digital photos from folders on your computer’s hard disk.

If you want to use iPod classic with a Mac and a Windows PC

If you’re using iPod classic with a Mac and you want to use it with a Windows PC, you must restore the iPod software for use with the PC (see Updating and restoring iPod software on page 52). Restoring the iPod software erases all data from iPod classic, including all songs.

You cannot switch from using iPod classic with a Mac to using it with a Windows PC without erasing all data on iPod classic.

If you lock the iPod classic screen and can’t unlock it

Normally, if you can connect iPod classic to the computer it’s authorized to work with, iPod classic automatically unlocks. If the computer authorized to work with iPod classic is unavailable, you can connect iPod classic to another computer and use iTunes to restore iPod software. See the next section for more information.

If you want to change the screen lock combination and you can’t remember the current combination, you must restore the iPod software and then set a new combination.

Updating and restoring iPod software

You can use iTunes to update or restore iPod software. It’s recommended that you update iPod classic to use the latest software. You can also restore the software, which puts iPod classic back to its original state.

If you choose to update, the software is updated, but your settings and songs aren’t affected.

If you choose to restore, all data is erased from iPod classic, including songs, videos, files, contacts, photos, calendar information, and any other data. All iPod classic settings are restored to their original state.

Update or restore iPod classic:

1Make sure you have an Internet connection and have installed the latest version of iTunes from www.apple.com/downloads.

2Connect iPod classic to your computer.

3In iTunes, select iPod classic in the device list and click Summary.

The Version section tells you whether iPod classic is up to date or needs a newer version of the software.

4Click Update to install the latest version of the software.

5If necessary, click Restore to restore iPod classic to its original settings (this erases all data from iPod classic). Follow the onscreen instructions to complete the restore process.

Chapter 7    Tips and Troubleshooting

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Contents IPod classic User Guide Contents More Settings, Extra Features, and Accessories Tips and TroubleshootingSafety and Handling Learning More, Service, and SupportIPod classic Basics Using iPod classic controls IPod classic at a glanceDisable the iPod classic controls Reset iPod classicAccess additional options Change the volumeDisable iPod classic controls Disabling iPod classic controlsPlay a saved Genius playlist Play a Genius MixUsing iPod classic menus Setting the languageSetting the backlight timer Adding or removing items in the main menuSetting the screen brightness Resetting all settingsTurning off the Click Wheel sound Scrolling quickly through long listsConnecting and disconnecting iPod classic Connecting iPod classicDisconnecting iPod classic Connect iPod classic to your computerEject iPod classic Disconnect iPod classicCharging the iPod classic battery About the iPod classic batteryCharge the battery using your computer Understanding battery states Charge the battery using the Apple USB Power AdapterSetting Up iPod classic About iTunesSetting up your iTunes library Purchase songs and download podcasts using the iTunes StoreAdd songs already on your computer to your iTunes library Import music from your audio CDs into iTunesAdding more information to your iTunes library Organizing your musicImporting video to iTunes Create versions of your own videos to work with iPod classicAdding music, videos, and other content to iPod classic Connecting iPod classic to a computer for the first timeAdding content automatically or manually Use the iPod classic Setup AssistantSyncing music automatically Sync music with iPod classicSyncing Genius playlists and Genius Mixes to iPod classic Adding videos to iPod classicSyncing videos automatically Adding podcasts to iPod classic Adding video podcasts to iPod classicSet iTunes to sync movies to iPod classic Set iTunes to sync TV shows to iPod classicAdding iTunes U content to iPod classic Adding other content to iPod classicAdding audiobooks to iPod classic Sync audiobooks to iPod classicManaging iPod classic manually Add a song, video, or other item to iPod classicRemove a song, video, or other item from iPod classic Create a new playlist on iPod classicListening to Music Playing music and other audioChange the playback volume Browse for and play a songListen to a different part of a song Create a Genius playlist from the current songBrowsing music using Cover Flow Accessing additional commandsRating songs Viewing lyrics on iPod classicUsing Genius on iPod classic Playing Genius MixesCreate a Genius playlist on iPod classic Play a Genius playlistCreating On-The-Go Playlists on iPod classic Setting iPod classic to repeat songs Setting iPod classic to shuffle songsBrowsing songs by album or artist Searching music Setting the maximum volume limitCustomizing the Music menu Setting songs to play at the same volume level Change the maximum volume limitRemove the maximum volume limit Set iPod classic to use the iTunes volume settingsUsing the equalizer Playing iTunes U contentPlaying podcasts Listening to audiobooks Set audiobook play speedWatching Videos Watching videos on a TV connected to iPod classicWatching video podcasts Watching videos downloaded from iTunes USet iPod classic to display videos on a TV Set TV settingsView a video on your TV Importing photos Adding and Viewing PhotosAdding photos from your computer to iPod classic Adding full-resolution image files to iPod classic Viewing photos and slideshowsSet slideshow settings Viewing photosViewing slideshows View photos on iPod classicAdding photos from iPod classic to a computer Using iPod classic as an external disk More Settings, Extra Features AccessoriesEnable iPod classic as an external disk Setting and viewing the date and time Using extra settingsAdding clocks for other time zones Setting the sleep timer Setting the alarmUsing the stopwatch Playing games Locking the iPod classic screenSyncing contacts, calendars, and to-do lists Change a combination you’ve already setAdd contact information manually Add appointments and other calendar events manuallyView contacts on iPod classic Sort contacts by first or last nameStoring and reading notes Recording voice memosLearning about iPod classic accessories Use the earphones included with iPod classicTips and Troubleshooting 5 Rs Reset, Retry, Restart, Reinstall, RestoreReset iPod classic General suggestionsIf iPod classic displays a Connect to Power message If iPod classic isn’t playing musicIf songs or data sync more slowly over USB 2.0 or If iPod classic displays a Use iTunes to restore messageIf you can’t add a song or other item to iPod classic If you can’t see videos or photos on your TV Update or restore iPod classic Updating and restoring iPod softwareIf you want to use iPod classic with a Mac and a Windows PC If you lock the iPod classic screen and can’t unlock itSafety and Handling Important safety informationImportant handling information Learning More, Service Support Using iPhoto on Mac OSUsing Calendar on Mac OS Obtaining warranty serviceRegulatory Compliance Information FCC compliance statementBattery Apple and the environment 019-2403/2012-11

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