Warranty and Service
The warranty for this appliance is for 3 years from the date of purchase. Should you have grounds for complaint, despite our high quality standards, please contact our Service Hotline.
In the event that the processing of your complaint is not possible by telephone, you will receive
•a processing number (RMA number) as well as
•an address to which you can send your product for warranty processing.
In the event of a mail despatch, please enclose a copy of the purchase receipt (sales slip). The appliance must be securely packed and the RMA number clearly visible. Products sent in without an RMA number cannot be processed.
Note:
The warranty provisions cover only material or factory defects. The warranty is not valid;
•worn out parts
•for damages to breakable parts such as switches and batteries.
The appliance is intended for domestic use only, NOT for commercial purposes. If this product has been subjected to improper or inappropriate handling, abuse, or modifications not carried out by one of our authorised sales and service outlets, the warranty will be considered void.
Your statutory warranty claims are not restricted by this warranty.
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