Samsung NeXus 25 manual Customer Support, Troubleshooting

Page 36

Customer Support

Troubleshooting

If you see this on the display:

You should:

No Signal

Something is blocking the XM signal. Move your NeXus away

 

from the obstructed area, e.g. an underground garage.

Check Antenna

Plug the antenna into the home or vehicle cradle.

 

Make sure the antenna wire is not bent or broken.

 

 

Off Air

The channel you’ve selected is not currently broadcasting.

 

Tune to another channel.

 

 

Loading

Your NeXus is acquiring audio or program information from the XM

 

signal. This message should disappear in a few seconds in good signal

 

conditions.

 

 

Updating

XM is updating your NeXus with the latest encryption code. Simply wait

 

a few seconds until the update is done. – OR – You may be attempting

 

to tune to a channel that is blocked or that you cannot receive with

 

your subscription package. To receive that channel, contact XM Satellite

 

Radio at 1-800-967-2346.

--- (no artist or title)

No program information such as artist name or song title exists.

Channel

You are attempting to tune to a channel that is not available.

Check XM C&P Passport

Check whether the XM Passport is inserted into the cradle. Also check

 

the power connections to the cradle.

All Recording Features Not Available

Activate your XM subscription to enable you to store XM

 

programming on your NeXus.

This Channel Not Available for Recording

Some programming cannot be recorded due to restrictions placed by

 

the content owners.

This Program Not Available for Recording

Some programming cannot be recorded due to restrictions placed by

 

the content owners.

Connect to XM Antenna Within ## Days

You must dock your NeXus in its cradle, with the XM Passport and

to Avoid Interruption in Listening to

antenna connected, and power it on for at least 8 hours a month.

XM Recordings

This authenticates your XM subscription and ensures that you can

 

continue to enjoy your recorded XM content and live XM programming.

Please connect to XM Antenna to

Dock your NeXus into its cradle, and connect the XM Passport and

Confirm Valid Subscription

antenna.

Activation required for playback

Activate your XM subscription.

 

 

70Customer Support

 

 

Customer Support

 

 

Troubleshooting

 

 

 

 

 

ENG

 

 

 

 

 

If this happens:

You should:

 

There is no power or your NeXus shuts

Your NeXus battery may be low. Charge the battery by docking your

 

 

 

off quickly.

NeXus in the cradle and plugging in the AC adapter.

 

 

 

NeXus shuts off unexpectedly.

Check whether you set the sleep timer, and set it to “Off” if desired.

 

 

 

 

NeXus remembers the sleep timer setting even when you turn the

 

 

 

 

player off.

 

 

 

You do not receive all the XM channels you

Check that you have not skipped any channels (page 66). If you still do

 

 

 

have subscribed to.

not receive all channels, your NeXus may not be activated. Contact XM

 

 

 

 

Satellite Radio.

 

 

 

No audio.

Check all connections between your NeXus and your stereo system.

 

 

 

No song title or artist name is displayed.

Nothing is wrong with your NeXus. That information may be in the

 

 

 

 

process of being updated. Some channels, such as news and sports,

 

 

 

 

may not have such information.

 

 

 

No audio when listening to NeXus through

Check that your NeXus and your radio are tuned to the same FM

 

 

 

an FM radio.

frequency.

 

 

 

Audio fades or has static when listening

You might be hearing interference from another FM station. Set your

 

 

 

through an FM radio.

NeXus and your radio to a different FM frequency.

 

 

 

Audio sounds too soft or is distorted when

Raise or lower the FM audio level until the sound quality improves.

 

 

 

listening to an FM radio.

 

 

 

 

XM Instant Traffic and Weather channels

Nothing is wrong with your NeXus. These channels use a different

 

 

 

sound different from other channels.

audio technology than the other XM channels.

 

 

 

Controls do not respond.

Check whether the power switch is in the "hold" position.

 

 

 

 

If so, slide it to the center position to unlock the controls.

 

 

 

The controls still refuse to respond, the display

Reset your NeXus by removing and re-inserting the battery.

 

 

 

does not change, or the backlight does not

 

 

 

 

turn on or off.

 

 

 

 

Battery level meter doesn’t match the expected

Fully charge the battery, then use your NeXus until the battery is

 

 

 

charge or playback time.

exhausted. This calibrates the battery level meter.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Customer Support

71

 

 

 

 

 

 

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Contents YP-X5Z Contents Quick StartFeatures IntroductionNeXus + Cradle + Antenna Safety Instructions NeXus + Cradle + Antenna + PCNeXus Digital Audio Player Earbuds and Headphones Battery Charger SafetyEnvironmental Information What’s in the Box Charging the Battery Player ControlsUsing the Controls Player DisplaySubscribing to XM RemoteUsing Your Player Alone Setup At HomeSetup In a Vehicle Requires Car Accessory Kit, sold separatelyUsing Your Player Alone Live XM Selecting ChannelsFavorite Channels CategoriesSelect Favorite Channels Add Channel Recording XM Recording a Single SongRecording a Channel Scheduling a Recording SessionChoose the channel you want recorded Listening to Recorded XM Content My Music Organizing Your MusicFinding Your Music Locking and Unlocking XM Content Select XM Edit Song Lock SongSelect XM Organize Artists artist name Lock Artist Playlists Adding Songs Playlists Removing EntriesSelect XM Edit Song Add to Playlist Select XM Remove Song YesPlaylists Playing Playlists RenamingSelect XM Playlists playlist name Select Bookmarking Songs Using Your Player with a PC SetupSystem Requirements Using Your Player with a PC Registering with XM+Napster XM+Napster XM+Napster LightWhat Can You Do with XM+Napster? ExploringPurchasing Music Recording Sessions PlaylistsLibrary / My Playlists Disconnecting the Player from the PC Transferring Between PC and NeXusUsing Your CDs or MP3/WMA Files Listening to XM Radio Online XmroRipping Your CDs Importing Tracks into XM+Napster Burning CDsClick File / Import Tracks to My Library … Using XM+Napster Using the Update ToolXMFirmwareUpdateClient Updating NeXus FirmwareSettings Select XM Settings FM FrequencyFM Frequency Audio DisplayChannel Access XM Settings Setup Set Time Set Clock 12/24 Hour ModeTime Direct TuneRestoring Factory Defaults Select XM Settings Setup Memory PartitionSelect XM Settings Setup Restore Defaults Memory PartitionTroubleshooting Customer SupportSpecifications NeXus PlayerPatent Information RemoteWarranty FCC StatementWarranty Conditions

NeXus 25 specifications

The Samsung NeXus 25 marks a significant leap forward in mobile technology, positioning itself as a flagship device for users seeking cutting-edge performance and innovative features. Built on the robust foundation of the NeXus line, the NeXus 25 integrates advanced hardware and software elements to deliver an exceptional user experience.

At the heart of the Samsung NeXus 25 is a powerful processor, designed to handle demanding tasks with ease. Its multi-core architecture ensures that users can run multiple applications simultaneously without experiencing lag. Coupled with ample RAM, the device excels at multitasking, making it the ideal choice for both casual users and professionals alike.

The display on the NeXus 25 is one of its standout features. It boasts a vibrant OLED screen that offers stunning clarity and contrast, making content consumption a pleasure. With a high refresh rate, scrolling through apps and web pages feels smooth and responsive, enhancing the overall user interface experience. The device is also optimized for various lighting conditions, ensuring readability in both bright sunlight and dim environments.

Camera technology is a focal point of the NeXus 25, as it comes equipped with an advanced multi-lens system. The primary camera captures high-resolution images with remarkable detail, while additional lenses offer versatility, including ultra-wide and macro capabilities. Night mode functionality enhances low-light photography, allowing users to capture stunning photos in challenging conditions. The front-facing camera, featuring advanced beautification modes, is perfect for selfies and video calls.

Battery life is another area where the NeXus 25 shines. With a large capacity battery, users can enjoy extended usage without constant recharging. Fast charging capabilities further enhance the experience, minimizing downtime and allowing users to get back to their activities quickly.

On the software side, the NeXus 25 runs on the latest iteration of the Android operating system, providing a smooth, intuitive interface with access to a wealth of applications. Regular updates ensure that users benefit from new features and security enhancements, keeping their devices current and safe.

In addition to its impressive specifications, the Samsung NeXus 25 emphasizes connectivity and compatibility. With support for 5G networks, users can experience lightning-fast internet speeds, making streaming, gaming, and downloading a breeze. The device also supports a variety of wireless standards, ensuring seamless connectivity with other devices.

Overall, the Samsung NeXus 25 combines premium design, powerful performance, and innovative features, making it an ideal choice for anyone in the market for a top-tier smartphone. Its blend of aesthetics and technology sets new standards in the mobile landscape, catering to the needs of modern users.
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