Troubleshooting

Color LCD MP3 w/ FM/Touch Pad V10M10_IM_EN_01182008

•No power: Please check if it is power ON

•No sound from the earphone: 1. Make sure the volume level is not set to “0”. 2. Check if the earphone is properly connected to the player. 3. Check if the music file is corrupted. Try again with other music files.

•Error message: “Warning File Format Error”: Please try

the following: Turn the Power ON/OFF safety switch to OFF. Connect the player to the PC and remove the file that is corrupted or non-standard audio/video file on the player. Disconnect the player from the computer and try again.

•What is the common file type that is causing the “Warning File Format Error” error? When any file type is not supported by the player is detected, the error message will occur. If this error occurred on a video file, try to convert the video file by using the AVI Converter and try again.

•Cannot transfer music: 1. Check if the USB cable is working properly. 2. Make sure the product drivers has been installed correctly (if require). 3. Check if the computer USB port is working properly. Restart the computer and try again.

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