Altec Lansing IM7 manual Troubleshooting Symptom Possible Problem Solution

TROUBLESHOOTING

SYMPTOM	POSSIBLE PROBLEM	SOLUTION
No Power LED lit	Universal power supply isn’t connected to a wall outlet	Plug the universal power supply into a wall outlet and plug the power supply
(AC Operation).	and/or the power supply connector is not plugged into	connector into the power supply jack.
	the power supply jack on the back of the inMotion
	iM7 system.
	Surge protector (if used) isn’t powered on.	If the universal power supply cord is plugged into a surge protector, make sure
		the surge protector is switched on.
	Wall outlet is not functioning.	Plug another device into a wall outlet (same outlet) to confirm the outlet
		is working.
	Power isn’t turned on.	Press the stand-by button (LED will turn on).
No Power LED	No batteries installed or batteries drained.	Install eight fresh D batteries into the battery compartments located on the
lit (Battery		bottom of the inMotion iM7 system. Make sure the batteries are installed per
Operation).		the illustration in the battery compartments.
	Power isn’t turned on.	Press the stand-by button (LED will turn on).
No sound	Power isn’t turned on.	Verify the universal power supply cord is plugged into a wall outlet and the
from speakers.		power supply jack.
		Verify batteries are installed if the universal power supply isn’t being used.
		Verify stand-by button has been pushed and the LED is illuminated.
	Volume is set too low.	Press the “+” button on the iM7 or the iM7 wireless remote control to increase
		the volume.
		Check volume level on alternate audio source device and set at mid-level.
	iPod is not correctly seated into the docking station.	Turn off the iPod, remove it from the docking station, reseat it, and turn it
		on again.
	3.5mm stereo cable isn’t connected to audio source.	Connect 3.5mm stereo cable to the audio source. Make sure the signal cable is
		inserted firmly into the correct jacks.
	3.5mm stereo cable is connected to wrong output on	Make sure the 3.5mm stereo cable is connected and fully inserted in the
	audio source.	“line-out,” “audio-out,” or the headphone jack on your audio source.
	Problem with audio source.	Test the speakers on another audio source by removing the 3.5mm stereo cable
		from the audio source and connecting it to the “line-out,” “audio-out” or the
		headphone jack of a different audio source (e.g., CD player, MP3 player).
Crackling sound	Bad connection.	Check connection if iPod is in the docking station. Check connection of the
from speakers.		3.5mm stereo cable. Make sure it is connected to “line-out,” “audio-out,” or
		the headphone jack on your audio source — and NOT “speaker-out.”
	A problem with your audio source.	Unplug the 3.5mm stereo cable from the audio source. Then plug it into the
		headphone jack of an alternate source (e.g., CD player, MP3 player).
Sound is	Volume level on inMotion iM7 system is set too high.	Press the “–” button on the iM7 or the iM7 wireless remote control to decrease
distorted.		the volume.
	Sound source is distorted.	WAV and .MID files are often of poor quality; therefore distortion and noise
		are easily noticed with high-powered speakers. Try a different audio source
		such as a music CD.
Sound is	Volume level in operating system is set too high.	Check the operating system volume level and decrease if necessary.
distorted (when
connected to PC
or laptop).
Radio	Too close to a radio tower.	Move your speakers to see if the interference goes away.
interference.
Remote Control	Low battery.	Replace battery.
doesn’t work.
	Remote Control is not pointed toward the inMotion	Point the Remote Control toward the IR window, within 15 feet of the unit.
	iM7 system’s IR window.

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