8. SERVICE and MAINTENANCE
Maintenance
Usually, your EAW Commercial loudspeaker will not require regular maintenance for
normal use. However, you can do several things to keep your loudspeaker in good operating and cosmetic condition.
•Testing: Periodically test your loudspeaker for proper performance. A simple test is to play a CD through it using
•Mounting/Rigging: Any mounting or rigging hardware should be regularly inspected for security, wear, deformation, corrosion, and any other circumstances that may affect the
•Cleaning: Cleaning the exterior of the enclosure will depend on the type of “dirt.” Dust, food spills, or similar contaminants can usually be removed with a cloth dampened with water, or a mild household cleaner. Avoid using any strong solvents as this may damage the finish. Turn the amplifiers off before cleaning.
•Scratches or Dents in Wood Enclosures: Minor scratches on the enclosure can be painted over with an outdoor latex paint, or simply a colored in with a “Sharpie” or artist’s marking pen. More serious gouges or dents should be sanded out, filled with wood putty, and repainted.
Service
If your loudspeaker should require servicing, please follow these instructions:
1.Call EAW Commercial Tech Support at
2.Pack the unit in its original packaging. THIS IS VERY IMPORTANT. LOUD Technologies is not responsible for any damage that occurs during shipping due to non- conventional packaging. Original packaging helps to minimize the possibility of shipping damage.
3.Include a legible note stating your name, (no P.O. boxes), daytime phone number, Service Request Number, and a detailed description of the problem, including how we can duplicate it.
4.Write the Service Request Number in BIG BOLD PRINT on top of the box.