
Q. Troubleshooting
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 | PROBLEM | SOLUTION | |||||
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 | No sound or | • Make sure your DVD player is connected | |||||
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 | properly. Make sure all cables are securely | ||||||
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 | distorted sound | ||||||
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 | inserted into the appropriate jacks. | ||||||
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 | • You can’t advance through the opening | |
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 | Can’t advance | credits and warning information that appears | |||||
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 | at the beginning of movies because the disc | ||||||
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 | through a movie | ||||||
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 | is programmed to prohibit that action. | ||||||
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 | The feature or action cannot be | |
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 | The icon ( | 
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 | ) | completed at this time because: | |
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 | 1. The disc’s software restricts it. | |||
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 | |||||
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 | appears on | ||||||
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 | 2. The disc’s software doesn’t support the | ||||||
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 | screen | feature (e.g., angles) | |||||
3.The feature is not available at the moment.
4.You’ve requested a title or chapter number that is out of range.
| Picture is | • The disc might be damaged. Try another | 
| distorted | disc. | 
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 | • It is normal for some distortion to appear | 
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 | during forward or reverse scan. | 
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| No forward or | • Some discs have sections that prohibit rapid | 
| reverse scan | scanning or title and chapter skip. | 
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 | • If you try to skip through the warning infor- | 
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 | mation and credits at the beginning of a | 
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 | movie, you won’t be able to. This part of the | 
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 | movie is often programmed to prohibit | 
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 | skipping through it. | 
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