Troubleshooting, Problems Possible Solutions

4.5Connect the device to the PC to upload/download files, 2 windows will appear simultaneously (If Sys Set/Online Mode/Multi Drive is chosen), one is for normal drive and the other is for the encrypted drive.

4.6Double click the file “RdiskDecrypt.exe” in the window of Encrypted drive. Input the username and password, then you can enter the drive and upload/download files as usual.

Troubleshooting

	Problems			Possible Solutions
	Unit does not turn on			Make sure Power Switch is set to on.
				The battery may be exhausted. Please connect the player to
	No display when I turn on the			your computer USB port for recharging. Try to restart it 10
	unit.			minutes later. It takes about 3 hours to fully recharge an
				exhausted battery.
				Make sure the volume is not set to zero and check out the
	No sound coming from the			connection between earbuds and the unit.
	earbuds or speaker			MP3 files may be corrupted. Please download from your
				computer again.

	System Time always reverts to			Try not to set POWER On/Off switch to “Off”. Set unit to
	default setting			sleep mode by pressing PLAY button instead.
	Strange Characters Displayed			Check that the correct display language was chosen.
	on the Screen			Check that the correct display language was chosen.
	on the Screen
				Make sure the USB connection to your computer is good and
	Unable to Download Music			the connecting cable is not broken.
				Make sure memory space of your player is not full.

	Unusual font on the screen			Make sure the correct language is chosen.

SMPV-xGBLB, SMPV-2GBLB specifications

The Jensen SMPV-2GBLB and SMPV-xGBLB represent a notable addition to the realm of mobile media players, combining innovative technologies with user-friendly features that cater to modern consumer demands. As portable devices become integral to daily life, the Jensen series stands out by emphasizing quality, versatility, and ease of use.

At the core of the Jensen SMPV-2GBLB and SMPV-xGBLB is their robust multimedia playback capability. These devices support a wide array of audio and video formats, ensuring compatibility with the most popular media types. Users can enjoy their favorite songs and videos without worrying about format restrictions. The built-in speaker enhances the experience by delivering clear sound quality, while headphone support allows for private listening.

The design of the Jensen SMPV series is another standout feature. Both the 2GBLB and xGBLB models are equipped with a sleek, compact form factor that makes them easy to carry and handle. The intuitive navigation system, complemented by a vibrant display, ensures that users can effortlessly browse their media collections without extensive button presses.

One of the key characteristics of the Jensen SMPV devices is their impressive storage capabilities. The SMPV-2GBLB comes with 2GB of internal memory, which is sufficient for a substantial number of songs or videos. The SMPV-xGBLB variant, on the other hand, offers expanded memory options, allowing users to select a model that meets their specific storage needs. This flexibility is crucial, as it accommodates the diverse media consumption habits of users today.

In terms of additional functionality, both models come with integrated FM radio, providing an easy way to access live broadcasts. This feature is particularly appreciated by users who enjoy tuning into their favorite radio stations and discovering new music and content.

Furthermore, the Jensen SMPV series prioritizes battery life, enabling users to enjoy extended playback hours on a single charge. This feature is vital for those who rely on their media players during commutes, workouts, or traveling.

In summary, the Jensen SMPV-2GBLB and SMPV-xGBLB are modern mobile media players that emphasize multimedia versatility, user-friendly design, and impressive storage options. With their combination of great sound quality, user-centric features, and long battery life, these devices cater to the evolving needs of today's media consumers, providing a reliable solution for on-the-go entertainment.