BT Internet Radio manual Help, Cannot connect the radio to the wireless network

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Internet Radio – New Style – Edition 5 – 21.09.06 – 7690

Help

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If you experience any problems when using your BT Internet Radio, first refer to the Help section below, if your question still remains unanswered you can look in the ‘Help’ section of the following website: http://www.reciva.com

I cannot connect the radio to the wireless network

•Make sure that your connected PC can access the Internet (i.e. can browse the web) using the same network.

•Check that a DHCP server is available, or that you have configured a static IP address on the radio.

•Check that your firewall is not blocking any outgoing ports. As a minimum the radio needs access to UDP and TCP ports 80, 554, 1755, 5000 and 7070.

•Check your access point does not restrict connections to particular MAC addresses. You can view the radio’s MAC address using the menu item Configure -> Network Config -> View Config -> MAC address. If the MAC address is not listed, you will need to add it. Refer to the manufacturer’s guide for your access point for instructions on how to add your BT Internet Radio to the list of allowed equipment.

•If you have an encrypted network, check that you have entered the correct key or pass phrase into the radio. Remember that text-format keys are case sensitive.

I can connect to the network successfully, but am unable to play particular stations.

•Not all stations broadcast 24 hours a day. The station may not be broadcasting at this time of the day (remember it may be located in a different time zone).

•The station may have reached the maximum allowed number of simultaneous listeners.

•The station may have stopped broadcasting.

•The link on the radio may be out of date.

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Contents BT Internet Radio Welcome… Got everything? Need help?This guide Getting started Using the Media PlayerUsing the Internet Radio General information This guideLocation Setting upGetting started Your BT Internet Radio is ready for use Connect to the wireless networkControls Getting to know your BT Internet RadioGetting to know your BT Internet Radio Choose a station to listen to Using the Internet radioSwitch the radio power On/Off Putting the radio into standby modeGenre Adjusting the volumeStoring radio stations on the preset buttons Accessing the menu while a station is playingStations that let you choose what you listen to Playing a preset stationUsing the Internet radio Setting the alarm via the menu Setting the clockUsing the Internet radio Snooze function Setting the alarm via alarm buttonWMA Using the Media PlayerLocating shared audio files using the radio Listening to a single shared track Using the Media PlayerAdding albums to the queue for playback later Listening to a complete shared albumAdding tracks to the queue for playback later Removing tracks from the queue Controlling playbackBrowsing the list of tracks in the queue Playing tracks in a random order shuffle Repeat play of tracks in the queue Mode buttonSettings for Windows Media Connect Sharing Files With Windows Media Connect Locating and playing media files using the radio and UPnPUsing the Media Player Adding UPnP tracks to the queue for playback later Browsing the list of tracks queued up for playbackAdding albums to the queue for playback later Playing tracks in a random order shuffle Mode button Choosing options from the Configure menu Configure menuUpgrade Firmware Backlight Help Cannot connect the radio to the wireless networkCustomer Helpline General information Safety informationGuarantee Declaration of Conformance Technical informationOffices worldwide
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