Kodak W1020 manual Frequently asked questions, Can’t find my network. Why?

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Troubleshooting and support

For step-by-step product support, visit www.kodak.com/go/digitalframesupport and select Interactive Troubleshooting & Repairs.

Frequently asked questions

I already have KODAK EASYSHARE Software on my computer. Do I have to install it again?

The CD that was packaged with your frame contains a special version of EASYSHARE Software that lets your computer share pictures with your frame. Install it to upgrade to this special software version, see page 9.

I lost my Internet connection in the middle of my setup. What should I do?

Reconnect to the Internet and repeat the installation and setup, starting on page 5.

I can’t find my network. Why?

■Is your network set up to broadcast SSID? If so, you must enter your wireless network information manually. The person who set up your network can help you with this information.

■Does your network have security enabled (WEP or WPA)? If so, see page 7.

I can’t find my network computer. Why?

■Make sure your router and your computer are on.

■Make sure your computer is on your wireless network. See the documentation that came with your router and your computer.

■Is your frame allowed to share content with your computer?

www.kodak.com/go/support

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Contents Kodak Easyshare W820/W1020 wireless Digital framesEastman Kodak Company Rochester, New York Back/Right View Front ViewBack/Side View USB connector to computerTable of contents Setting up your frame for wireless operation Setting up the stand Setting up your frameStand pull to adjust the frame angle for best viewing Getting startedTurning on/off your frame Attaching the power cableTouch tips Using your frame’s Quick touch bordersDon’t hover, borders can be sensitive Slide on bottom border onlyConnecting to your wireless network Setting your languageTo use the Quick Touch Borders, see Save Slider arrowsScanning for available wireless networks screen appears Setting up for wireless operationAvailable wireless networks are listed Backspace erases text Tap Done when finishedRight border tap only Text box Slider Select Previous or next row Slider arrowsImportant Do not select Scan now yet. See Installation is complete Installing the software PCs onlyVerifying computer/device connections Windows OS users Setting up access to the Gallery and Web mediaOverview Kodak Gallery Web Media Settings Save Click the following for on-screen setup instructionsClick Save at the bottom of the screen MAC OS users Go to on page 12 to start configuring your frameHow to connect to your Gallery account To add a new feed How to add or edit a Web feedClick Add Add/Edit page appearsSetting up for wireless operation Setting up for wireless operation Frame’s Home screen and Web media list. See Assign a photo feed name Click Save at the bottomTo preview a feed, click next to the feed name Preview Edit DeleteEnjoying your pictures immediately Viewing on your frameInserting a memory card Connecting a digital camera or other USB device Home screen icons Viewing the Home screenTap Home, then Pictures and Videos Accessing your pictures and videosAll connected sources are displayed Or, tap OK to view thumbnails, folders, etcView a single picture and thumbnails Viewing pictures and videosTo view your pictures as thumbnails Or Play slide showPlaying a slide show Saving your favorite slide show for easy accessScroll forward/backward quickly Other slide show informationViewing a single picture Viewing thumbnails multi-upThere are two ways to view your pictures as thumbnails Icons or from single view, tap ThumbnailsTap Save Viewing pictures by filenamePlaying music Doing more with your frameTap OK. Tap Actions → Copy or Delete → OK Play, pause, and resume the video Rewind / fast forward Playing a videoPrinting pictures Printing to a PictBridge enabled printerPrinting begins Tap Print, then Yes to start printingManually changing USB connection mode Highlight a picture to copy Copying on your framePicture is copied Deleting pictures Select/Unselect all Selecting multiple picturesCheck mark appears on the selected picture Select allWhat are the wireless features of my frame? Using wireless modeSetting up your frame for wireless operation Wireless networking and the InternetBefore you proceed Viewing pictures/videos wirelesslyPlay slide shows of Kodak Gallery albums see Viewing Gallery/Web media contentViewing Web feeds on your frame Viewing Kodak Gallery picturesTo see all pictures from the Gallery To see the shared pictures right away Automatically receiving My Friends AlbumsSelect a marked album from the Gallery list and tap OK To see the shared pictures laterTurning off auto-receive and notification Adding a new email address Sharing pictures wirelesslyEnter the email address Assign a nickname optional to the new email addressAddress to your share list see page 40. Tap Share Sharing your picturesSelect. Tap Select all to send to everyone on your list Copying wirelessly to/from your computer Drag and drop Click HelpFor more Here Viewer Here Drag Info Pane Drop Zone ShowShow on your frame Copying pictures from Easyshare softwareBrowse to the frame location to which you are copying Changing frame settings Changing settings and moreSettings menus Setting Options Upgrade firmwareClock and timer Setting Options Slide show optionsScreen Fit or Fill Device configuration Setting Options Kodak GalleryNetwork Or Connect to printer . SeeManually setting the clock Setting the clock and timerSetting automatic on/off Getting the time from the InternetTap Enable, then Save when you’re done Manually upgrade firmwareUpgrading your firmware Important Do not turn off the frame during the upgrade Upgrade right awayUpgrade later Adding a matte and faceplate Power cable Mounting your frame on the wall Changing your frame orientation Change the frame orientation settingChange the stand position and angle OrientationLearning more about your frame Maintaining your frame and mattesCan’t find my network. Why? Frequently asked questionsCan’t find my network computer. Why? Yes, you can Picture frame problemsTry one or more of the following Or USB device is Music doesn’t play Make sure the volume is turned up seeConnected USB device is connected securely seePicture frame/computer communications Resetting the clock after losing powerTap OK Screen messages Screen message Try one or more of the following Error duplicate filenameDirectory Support help, atAppendix Digital frame specificationsKodak Easyshare W820/W1020 wireless digital frames Important safety instructions Limited warranty coverage Limited warrantyLimitations FCC compliance and advisory Kodak Easyshare W820/W1020 wireless digital framesYour rights Outside the United States and CanadaFCC and Industry Canada Russian GOST-R Canadian DOC statementChina RoHS Korean Class B ITE Licensing From Easyshare Software Frame To/from computer, USB Home About, frame Easyshare Software AppendixScreen PictBridge enabled printer, 29 pictures Setting Setting first timeCleaning Running Slide transitions, setting, 47 softwareFeatures on frame, overview, 34 setup Viewing pictures

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