Escient MP-200 user manual Warranty Information

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WARRANTY INFORMATION

Terms of Coverage - Each Escient branded media management system sold comes with a standard one (1) year warranty. This warranty provides no-charge coverage under normal product usage, for a period of one year from the date of registration and/or purchase (whichever is earlier). This warranty program provides the following key features and benefits:

•Twelve (12) months service, parts and labor.

•Five (5) day turn around time on all standard in-warranty repairs. No charges to the customer other than in-bound shipping charges which are determined by the shipping method. All return shipments will be via Standard Ground Transportation (approximately 5 business days).

•Twelve (12) months of regular hour telephone support (9AM to 7PM EST), Monday through Friday.

•24-hour email response from the Escient Support Website.

•Software maintenance updates provided via a broadband or dial-up Internet connections.

•Access to 24-hour music and movie databases and entertainment services providing access to thousands of CD and DVD titles and associated information.

What is Covered - The goal of this warranty is to cover operational problems that might arise with your product during normal use. This includes failure to start, improper operation, or intermittent failures. As part of the warranty, Escient will pay for all labor and materials used in the repair of the system. Escient reserves the right to use new or factory refurbished parts in the repair of these in-warranty systems. Escient will also pay for the return shipment of the repaired system via standard ground transportation. At Escient’s discretion, the Company will repair or replace any system sent in for repair. Upon repair, the product will be new or like-new in condition and will meet all necessary regulatory requirements.

What is Not Covered - Escient products are sold through Escient approved dealers. A number of items must remain intact in order for Escient to verify and validate this warranty. Additionally, there are several conditions which violate Escient’s warranty program. These include:

•The product was not purchased through an approved Escient Dealer.

•Any product, on which the serial numbers has been defaced, modified or removed physically or electronically will not be covered by an Escient warranty.

•Escient will not cover under warranty damage to the product as a result of accident, misuse, abuse, neglect, fire, water, lightning, or other acts of God or nature, improper storage, unauthorized modification, or failure to follow instructions.

•Any type of unauthorized repair or modifications made to the system resulting in damage to the product will not be covered under this warranty.

•Damage caused to the product as a result of improper shipping or installation.

•Any problems related to the use of the product which is not a direct problem with the product.

•Damage caused to the product as a result of improper installation to third party peripherals or products, or incorrect connection to peripheral or products.

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FireBall™ MP-200 User’s Manual

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Contents MP-200 USER’S Manual Entering Numeric Entry Mode Typing Characters with the RemoteActivation Idle Time Other Modes Retail Demo Mode Accessing DVD and CD Changer DiscsMovie Info View By Title View By CoverCentral Distributed Networking Server SelectionProduct Introduction About this Manual Record Your Serial NumberFireBall MP-200 User’s Manual Trademarks & Service Marks Warranty Information FireBall MP-200 User’s Manual Escient Privacy Policy Terms and Definitions Power States Please wait. This may take several minutesPower Rear Panel Overview Power EthernetRemote Overview Entering Numeric Entry Mode FireBall MP-200 User’s Manual Additional Connection and Hookup Information Audio OutputsVideo Outputs FireBall MP-200 User’s Manual RS-232 Connections FireBall MP-200 User’s Manual Registration Connecting to a Fireball Music Server FireBall MP-200 User’s Manual Browsing Your Movie Library Movie Info FireBall MP-200 User’s Manual Zone 1 FireBall DVDM-552 Zone 2 FireBall MP-200 Browsing Movie Library from Another Room Watching a Different Movie in the Other RoomIf you select a non-grayed out title, the movie Watching the Same Movie in TWO RoomsBrowsing Your Music Library Playing the Current Title View By Artist Changing the Current Play Mode FireBall MP-200 User’s Manual Broadband Internet connection FireBall MP-200 User’s Manual Creating Playlists Creating Groups Select the Save button to save the new station Updating the Internet Radio Stations List Editing Disc Info Edit Description FireBall MP-200 User’s Manual Editing Track Names Editing Radio Information FireBall MP-200 User’s Manual Editing Groups Deleting Music Deleting Playlists Deleting Groups Activation Idle Time Retail Demo Mode Setting Your Time Zone Customizable User Interface Enabling Password Protection Movie Ratings Ethernet Settings Server Settings Accessing DVD and CD Changer Discs Digital Input Preferences Video Format Centering the Fireball Screen Adjusting Your TV’S Brightness Adjusting Your TV’S Contrast Adjusting Your TV’S Sharpness Adjusting Your TV’S Color and Tint Viewing Changer Statistics Surround Mode Settings Installing the ETP Touch Panel Calibrating the Touch Panel Using Your Touch Panel Changing the Touch Panel Button OverlayIR Remote Control Direct Access Codes Function Multi-Key Combinations FireBall MP-200 User’s Manual Playlist HOT Keys Serial COM Ports AMX RTIGetting Information about Your Fireball Restarting the System Updating the Software Setting UP the Fireball WEB Server Using the WEB User InterfaceServers Central Distributed Configuring a Fireball Server NetworkingEscient Technical Support Network Problems Manual Software Update ChecksVideo Specifications NtscFireBall MP-200 User’s Manual
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