Cowon Systems A2 manual Troubleshooting, Symptom Explanation

Troubleshooting

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Symptom	Explanation
Power does not turn on or is not	• If the built-in battery is or has been discharged, use the adapter to fully recharge it before use.
working properly.	• If the player does not turn on after it is charged, press the “RESET” button on the bottom side of the player and then turn on.
	• If the System folder is deleted, upgrade the firmware before use.
	• Check to see if the switch on the bottom side of the player is placed to “HOLD”. If it is on “HOLD”, the power button will not
	function.
Screen does not turn on even	Check to see if the switch on the bottom side of the player is placed to “AV OUT”. If it is on “AV OUT”, move the switch to
after the player is powered on.	“LCD”.
Buttons do not function properly.	Check to see if the switch on the bottom side of the player is placed to “HOLD”. If it is on “HOLD”, the buttonx will not function.
Speaker does not work properly.	• Go to Setup – Sound – Speaker and check to see if it is set to Auto-Off or On. If it is set to Off, no sound is heard from the
	speaker.
	• Check to see if the volume is set to “0”, then adjust the volume.
Buttonoperationdoesnotrespond	This is because the player was set to Power Save mode to save battery power. Buttons will operate normally after 3 to 4
quicklyduringmovieormusicplayback.	seconds.
Nothing is heard from FM radio.	• FM radio reception may be poor or static may be heard depending where the player is used, such as inside buildings,
	subways or moving vehicles. Listening to FM radio may be impossible in areas shaded from radio transmissions.
	• Check to see if the earphone is connected to the player. This player does not have a separate antenna, therefore uses
	earphones as antennas to receive radio reception.
Noise is heard from recordings.	A small-sized hard disk is installed in the body of the player which may make noise that can be picked up during recording.
	Recording sound may not be even due to the characteristics of the digital device.
Video files do not play properly.	Play the video file on your computer. If the file plays on the computer without any problems convert it with JetAudio VX and
	then try playing it on your player again.
Cannot find files stored in the	Each mode only displays files that can be played in the corresponding mode. To view all files stored on the player, select Browser
player.	mode.
ŸComputer cannot recognize the	• A separate driver must be installed on operating systems other than Windows 2000 and XP for the computer to recognize
player when connected.	your player.
	• If the USB cable is connected to an USB port at the front of your computer or a separate USB hub, connect it to the USB
	port at the back of your computer.
There is a difference between the	If the player disk space is 20 GB, then the player will normally have about 18.6 GB space. This is because the space
actual hard disk space and the	recognized by both the hard disk manufacturer and your computer is different, and the space used for system files for normal
indicated space. (e.g. 20 GB is	player operation has influence in the actual disk space.
indicated as 18.6 GB)
After saving hundreds of files in	A2’s hard disk uses FAT32 format. Due to the limitations of FAT, avoid saving too many files in the Root directory.
the Root folder, A2 does not work
or malfunctions.

COWON A2