+ Troubleshooting
+ I can’t hear any sound.
Check if the volume is set to “0”. Check if there is any file available in the player. If there is no file in the player, you will not hear any sound. Please note that corrupted files will result in a noise or discontinued playback. Make sure the earphones are connected properly. Impurities in the earphone jack can cause a noise.
+ Files that I have stored do not appear in the list.
Each mode shows you a list of playable files only. To view all files that you have stored, select the Browser mode. Please note that System folder will not appear in the Browser.
+ Album image is not displayed in Music Mode.
In order to display album image, the image has to be stored in the ID3 tag of the music file. You can edit the ID3 tags using COWON MediaCenter - JetAudio. A JPG image file with the same name as the relevant music file should be stored in the player. Alternatively, a JPG image file named “cover.jpg” can be stored in the relevant folder.
+ Video won’t play.
Movie files that do not play properly on the product may need to be converted by COWON MediaCenter - JetAudio.
COWON C2 |
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