20 Technical Support
In case you should encounter any technical difficulties using your product, we suggest you go through these steps in order to resolve any issues as efficiently as possible:
1)Please remember that in addition to the printed USER GUIDE, there is the full MANUAL on the hard drive of your device. This manual included much more detail, and you will probably find the information you are looking for here. You might need to refer to several sections in order to identify the section which addresses the difficulty you are encountering. You might want to use the electronic copy of the manual and search for terms within it using Acrobat Reader.
2)Look at the Trouble shooting section at the back of your manual. In this section, we have included answers to some commonly asked questions.
3)Look at our Support section on the website (www.archos.com). Here, you will find Frequently Asked Questions (FAQ) for our different products, and there is a chance that somebody else has already asked your question.
4)If these steps did not help you in resolve your technical difficulty, you can always contact us either via email or by calling the helpline. Telephone support will be provided in the language of the countries listed below. For other countries, please use email technical support.
DO NOT USE phone or
numbers are to aid those who have technical difficulties / malfunctions.
•For warranty and services purposes, keep your sales receipt for proof of purchase. The serial number for the AV 700 model can be found in the battery compartment.
•If technical support (Telephone or
Telephone Support
(USA, Canada) | (Spain) | ||
01 70 20 00 30 | (France) | (Italy) | |
(UK) | (Netherlands) | ||
(Germany) | (Ireland) | ||
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Email Support: www.archos.com/support
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WWW.ARCHOS.COM
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| Worldwide Offices |
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United States & Canada | Europe & Asia | |||
ARCHOS Technology | ARCHOS S.A. | |||
3 Goodyear – Unit A | 12, rue Ampère | |||
Irvine, CA 92618 USA | 91430 Igny |
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Phone: | 1 | France |
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Fax: | 1 | Phone: | +33 | (0) 169 33 169 0 |
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| Fax: | +33 | (0) 169 33 169 9 |
United Kingdom | Germany |
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ARCHOS (UK) Limited | ARCHOS Deutschland GmbH | |||
3 Galileo Park | Bredelaerstrasse 63 | |||
Mitchell Close | 40474 Düsseldorf | |||
West Portway Andover | Germany |
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SP103XQ Andover |
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United Kingdom | Tel: | +49 | 211 1520 384 | |
Phone: | +44 (0) 1264 366022 | Fax: | +49 | 211 1520 349 |
Fax: | +44 (0) 1264 366626 |
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