iHome ZN90 manual Troubleshooting, Symptom Possible Problem Solution

Troubleshooting

Symptom	Possible Problem	Solution
ZN90 does not turn on	AC adaptor isn't plugged into a working wall socket	Plug the AC adaptor into a working wall socket and plug the connector
	or not plugged into the power supply jack on back	into the supply jack on the unit
	of the unit
ZN90 doesn’t respond	ZN90 requires a reset	If unit is plugged in and doesn't respond, try resetting the unit by following
		these steps:
		a) remove Zune from dock
		b) unplug unit from power source
		c) remove back up batteries
		d) wait 1 hour, then resume use
	Zune is not docked properly	Remove your Zune from the dock and check for obstruction on the
		connectors in the dock and on your Zune. Then reseat it in the dock.
Battery Low icon	Batteries are weak	Replace with new batteries
always flashing
	Batteries were not installed properly	Check to make sure the polarity ( + and – ends) matches the diagram in
		the battery compartment
Zune does not	Zune is not docked properly	Remove your Zune from the dock and check for obstruction on the
respond to the		connectors in the dock and on your Zune. Then reseat it in the dock.
unit/Zune is playing
	Your Zune software is too old	Upgrade software on your Zune. For details visit http://www.zune.net
but no sound comes
out
	Zune is locked up	Please make sure your Zune is working properly before docking into the
		unit. Please refer to your Zune manual for details.
ZN90/Zune performance	The ZN90 is reacting to external interference	Move unit away from potential sources of external interference such as
is erratic		computers, modems, wireless devices (routers) or fluorescent light.
No sound from ZN90	Volume is set too low on ZN90	Make sure volume is turned up
Zune didn’t charge up	Zune is not docked properly	Remove your Zune from the dock and check for obstruction on the
		connectors in the dock and on your Zune. Then reseat it in the dock.
	Zune is locked up/ frozen	Please make sure your Zune is working properly before docking into the
		unit. Please refer to your Zune manual for details.
	Zune battery has problem
No AM band radio	AM loop antenna is not connected to the unit	Plug the AM loop antenna connector to the jack on the back of the unit
sound but others OK
Radio is very noisy	AM/FM antennas not located properly	Move the AM loop antenna away from the main unit/Zune and rotate
		it for best reception. Keep unit and antenna at least 3 feet from AC
		adaptor.

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