Trouble Shooting
Symptom | Possible Problem | Solution |
Unit doesn’t respond (no power)
AC adaptor isn’t plugged into a wall outlet or the connector is not plugged into the power supply jack on the back of the unit
Plug the AC adaptor into a wall outlet and plug the connector into the supply jack on the unit.
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| Wall outlet is not functioning | Plug another device into the same outlet to |
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| confirm the outlet is working. Turn on any switch |
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| that controls the outlet. |
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| Batteries are weak/dead | Replace current batteries with fresh ones |
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Audio device | Unit is operating on batteries/ | Unit will not charge audio device when running |
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doesn’t | not connected to AC adaptor | on batteries. |
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charge up |
| Connect unit to AC adaptor to charge device. |
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| USB cable is not properly | Make sure the USB cable is properly and securely |
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| connected and/or USB Mode | connected to the USB port on the back of the |
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| Switch needs to be switched | unit. Try moving the USB Mode Switch to a |
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| different position. |
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| Device is locked up/frozen | Please refer to your device’s manual for details. |
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| Please make sure your device is working properly |
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| Device battery has problem |
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| before connecting to unit. |
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Sound is | Volume level is set too high | Decrease the volume. |
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distorted |
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Sound source is distorted | If original sound source is poor quality, distortion |
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| and noise are easily noticed with |
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| speakers. Try a different file from a trusted source |
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| such as iTunes. |
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| Batteries are weak/dead | Replace current batteries with fresh ones. |
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