G-Technology 0G02428 manual Technical Support, Helpful information for support

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G

 

DRIVE®

 

 

 

USB

Support & Warranty

 

 

 

 

 

 

 

 

 

 

Technical Support

Thank you for purchasing G-DRIVE mobile USB. If you have any comments or questions about this manual or the product, please let us know!

G-Technology appreciates and values its customers, striving to give you the finest service and support. If you encounter any difficulties while installing or using G-DRIVE mobile USB, please contact G-Technology Technical Support at g-technology.com/support.

Helpful information for support

When contacting Technical Support, it’s best to be in front of your computer and have the following information available:

Your G-DRIVE mobile USB serial number (on bottom of unit)

Operating System and version

Computer brand and model

List of other devices attached to your computer

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Contents Drive USB Drive Table of ContentsDrive USB Safety & General UseTechnical Support department Safety & General UseSafety Precautions Make two backups Backup Your DataAbout Your G-DRIVE mobile USB About Your G-DRIVE mobile USBIntroduction See how here What’s in the BoxSystem Requirements Overview of the Drive Easy Installation for MacHelpful links Disconnect the DriveUsing Your Drive on Mac Use with Time Machine Using Your Drive on MacDrive Initialize Drive for Mac Format Using Your Drive on Mac Restore the Drive Icon Drive Reformat with Partitions Drive Drive Drive Using Your Drive on Windows Windows Use Using Your Drive on WindowsCross Platform Use Drive Limitations with FAT32 Support & Warranty Support & WarrantyHelpful information for support Technical SupportWhat does this limited warranty cover? Limited WarrantyHow long does limited warranty coverage last? What does this limited warranty not cover?What will Hgst do? What must you do?How is our liability limited? How do local laws apply?Capacity Definition and Disclaimer Copyright