Laser DVBT-C30 user manual Trouble Shooting Q & a

Page 19

Trouble Shooting Q & A

Most of the troubleshooting issue can be easily solved. The common cases and the respective solutions are listed in the table below. If the problem is not listed or not shown below please contact technical support.

Problem

Possible reason

Solution

 

 

 

 

The Batteries are totally discharged.

Replace batteries with new ones

 

 

 

No Picture,

The power cable is properly

Check the power lead connection.

connected to the device.

Confirm that the adaptor has power.

No Audio

 

 

 

The Device is not switched on.

Slide the “Power Switch” to the “ON”

 

 

position.

 

 

 

 

The number of available channels is

Perform “Auto Search” or “Manual

 

limited to the number of channels

Search” to rescan all channels.

 

broadcast in a given area.

 

 

 

 

The number of DVB-T

The signal quality of some channels

Use the external antenna to increase

is too low

the reception sensitivity. For Indoor

channels is not was

 

use, place the antenna on a high point

expected

 

 

close to a window.

 

 

 

 

 

 

Some TV channels are not available

Only the locally broadcast channels

 

 

can be viewed. They can differ from

 

 

area to area.

 

 

 

 

Some TV channels signal quality

Use the external antenna to increase

 

is too low.

the reception sensitivity. For Indoor

All channels show

 

use, place the antenna on a high point

“No Signal” or random

 

close to a window

mosaic tiles appear

Wrong antenna is used

Use only the external antenna provided

on the display.

 

with this device

 

 

 

 

 

 

No DVB-T service is provided in the area

Check the DVB-T coverage in your area.

 

 

 

 

The volume is too low

Click the “VOL +” button to raise the

The video is fine

 

volume

 

 

but there is no sound

The audio is muted

Click the “MUTE” button to disable the

 

 

 

mute function.

 

 

 

The power LED is

The battery power is too low

Connect the TV to an external power

flashing.

 

source or replace the batteries

 

 

 

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Contents DVBT-C30 Important Safety Instructions and Precautions Page Table of Contents Connection Guide Accessory ListAttaching the Battery Pack Preparing the battery Pack for useKnowing your DVT Basic Operation Using the Main Menu Main Menu in detail Page FM Radio Page System Settings Page Page Quick Setup Connecting to a TV set Trouble Shooting Q & a Specifications