3.2 Trouble Shooting
Symptom | Cause | Remedy |
No Power | Blown fuse in vehicle fuse | Replace fuse with same |
| block. | amp rating. If the fuse |
|
| blows again, call tech |
|
| support. |
No Power | Bad connection | Check cable and wiring |
|
| connection. |
Alternator noise is heard | Improper wiring creates a | Install a Ground loop isola- |
(Changes with Engine RPM) | ground loop | tor or seek professional |
|
| service from a local car |
|
| audio shop. |
You can hear music from | The Firmware on the iPod | Update the Firmware on |
the iPod but you cant con- | may not be updated. | the iPod. See section 1.2 |
trol it from the radio. |
| of this manual. |
Radio is not recognizing | Bad cables or cables are | Check connection and |
PXDP interface | not connected properly | cables, push in firmly. |
| between converter box and |
|
| car radio |
|
Radio is not recognizing | Wrong configuration on the | Select the right pconfigu- |
PXDP interface | interface | ration for your car. (See |
|
| section 1.3) |
Radio is not recognizing | Yellow and black wires are | Please read wiring instruc- |
PXDP interface | not connected to Constant | tions in chapter 2 of this |
| 12V+ and Ground. (When | manual and see if your car |
| applicable) | requires to connect the |
|
| yellow and black cable to |
|
| power and ground |
iPod Audio is Low or | PXDP interface is con- | Disconnect the factory |
Distorted | nected with an external CD | external audio source. |
| changer or other external |
|
| factory audio source |
|
iPod is not charging | Yellow and black wires are | Please read your vehicles |
| not connected to Constant | section in this manual and |
| 12V+ and Ground. (When | see if your car requires to |
| applicable) | connect the yellow and |
|
| black cable to power and |
|
| ground |
For consumer technical support call:
Hours: 9:30
8