RCA M100256US, M1001GBUS user manual Troubleshooting Tips, Problem Checkpoints / Action

Troubleshooting Tips

EN

Problem	Checkpoints / Action
After connecting the player to computer, "USB	• Press ON button to power on the
connected" does not appear on the display.	player after connecting to the
	computer.
Cannot access the player via Windows 2000	• Install the Service Pack 3 for
computer.	Windows 2000.
	Visit
	www.windowsupdate.microsoft.com
	to check for the latest updates.
Cannot playback tracks on the player.	• Make sure audio tracks are encoded
	in the mp3 or Windows Media
	formats at supported bitrates.
	Bitrates support by the player:
	mp3 – 32 to 320 kbps
	wma – 48 to 192 kbps
	• WMA files may be DRM protected
	and you don’t have the proper rights
	(license) to play the files.
	Check the website and/or application help
	system of the music download service provider
	from where the content was purchased from
	for license acquisition details.
	For more information on how license
	acquisition works, go to
	www.microsoft.com/windowsmedia/drm
What does the PlaysForSure logo mean?	PlaysForSure is a new logo program from
	Microsoft®. Consumers can match the
	PlaysForSure logo on a large selection of
	devices and online music stores. If you see the
	logo, you’ll know your digital media will play
	for sure.
	For more information on the Microsoft
	PlaysForSure program, visit
	www.PlaysForSure.com.
	For more information on RCA PlaysForSure
	devices, visit www.rca.com.

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