Product Warranty and Return Information

WARRANTY

Pelco will repair or replace, without charge, any merchandise proved defective in material or workmanship for a period of one year after the date of shipment.

Exceptions to this warranty are as noted below:

•Five years:

–Fiber optic products

–TW3000 Series unshielded twisted pair (UTP) transmission products

–CC3701H-2, CC3701H-2X, CC3751H-2, CC3651H-2X, MC3651H-2, and MC3651H-2X camera models

•Three years:

–Pelco-branded fixed camera models (CCC1390H Series, C10DN Series, C10CH Series, IP3701H Series, and IX Series)

–EH1500 Series enclosures

–Spectra® IV products (including Spectra IV IP)

–Camclosure® Series (IS, ICS, IP) integrated camera systems

–DX Series digital video recorders, DVR5100 Series digital video recorders, Digital Sentry® Series hardware products, DVX Series digital video recorders, and NVR300 Series network video recorders

–Endura® Series distributed network-based video products

–Genex® Series products (multiplexers, server, and keyboard)

–PMCL200/300/400 Series LCD monitors

•Two years:

–Standard varifocal, fixed focal, and motorized zoom lenses

–DF5/DF8 Series fixed dome products

–Legacy® Series integrated positioning systems

–Spectra III™, Spectra Mini, Spectra Mini IP, Esprit®, ExSite®, and PS20 scanners, including when used in continuous motion applications.

–Esprit Ti and TI2500 Series thermal imaging products

–Esprit and WW5700 Series window wiper (excluding wiper blades).

–CM6700/CM6800/CM9700 Series matrix

–Digital Light Processing (DLP®) displays (except lamp and color wheel). The lamp and color wheel will be covered for a period of 90 days. The air filter is not covered under warranty.

–Intelli-M®eIDC controllers

•One year:

–Video cassette recorders (VCRs), except video heads. Video heads will be covered for a period of six months.

•Six months:

–All pan and tilts, scanners, or preset lenses used in continuous motion applications (preset scan, tour, and auto scan modes).

Pelco will warrant all replacement parts and repairs for 90 days from the date of Pelco shipment. All goods requiring warranty repair shall be sent freight prepaid to a Pelco designated location. Repairs made necessary by reason of misuse, alteration, normal wear, or accident are not covered under this warranty.

Pelco assumes no risk and shall be subject to no liability for damages or loss resulting from the specific use or application made of the Products. Pelco’s liability for any claim, whether based on breach of contract, negligence, infringement of any rights of any party or product liability, relating to the Products shall not exceed the price paid by the Dealer to Pelco for such Products. In no event will Pelco be liable for any special, incidental, or consequential damages (including loss of use, loss of profit, and claims of third parties) however caused, whether by the negligence of Pelco or otherwise.

The above warranty provides the Dealer with specific legal rights. The Dealer may also have additional rights, which are subject to variation from state to state.

If a warranty repair is required, the Dealer must contact Pelco at (800) 289-9100 or

(559)292-1981 to obtain a Repair Authorization number (RA), and provide the following information:

1.Model and serial number

2.Date of shipment, P.O. number, sales order number, or Pelco invoice number

3.Details of the defect or problem

If there is a dispute regarding the warranty of a product that does not fall under the warranty conditions stated above, please include a written explanation with the product when returned.

Method of return shipment shall be the same or equal to the method by which the item was received by Pelco.

RETURNS

To expedite parts returned for repair or credit, please call Pelco at (800) 289-9100 or (559) 292-1981 to obtain an authorization number (CA number if returned for credit, and RA number if returned for repair) and designated return location.

All merchandise returned for credit may be subject to a 20 percent restocking and refurbishing charge.

Goods returned for repair or credit should be clearly identified with the assigned CA or RA number and freight should be prepaid.

12-23-08

The materials used in the manufacture of this document and its components are compliant to the requirements of Directive 2002/95/EC.

This equipment contains electrical or electronic components that must be recycled properly to comply with Directive 2002/96/EC of the European Union regarding the disposal of waste electrical and electronic equipment (WEEE). Contact your local dealer for procedures for recycling this equipment.

REVISION HISTORY

Manual #	Date	Comments
C4613M	3/09	Original version.

Pelco, the Pelco logo, Camclosure, Digital Sentry, Endura, Esprit, ExSite, Genex, Intelli-M, Legacy, and Spectra are registered trademarks of Pelco, Inc. Spectra III is a trademark of Pelco, Inc.

All product names and services identified throughout this document are trademarks or registered trademarks of their respective companies. The absence of a trademark or registered trademark from this document does not constitute a waiver of intellectual property rights.

WS5000 specifications

The Pelco WS5000 is a sophisticated and versatile wireless surveillance system designed to enhance security in various environments, including commercial, industrial, and public spaces. With its cutting-edge features and robust technologies, it offers reliable monitoring solutions for users who require high-performance surveillance capabilities.

One of the standout features of the WS5000 is its advanced wireless connectivity. Utilizing a combination of Wi-Fi and cellular technologies, this system allows for seamless data transmission without the need for extensive wiring. This flexibility enables users to deploy cameras in hard-to-reach areas, making it ideal for both permanent and temporary installations.

The WS5000 is equipped with high-definition video capabilities, providing crystal-clear images and video feeds. With resolutions up to 4K, users can expect exceptional video quality that captures fine details, making identification easier in critical situations. Additionally, the system supports various video compression technologies, including H.265, which optimizes bandwidth usage and storage efficiency while maintaining high-quality visuals.

For enhanced situational awareness, the WS5000 incorporates advanced analytics features. These include motion detection, line crossing, and intrusion detection, which help reduce false alarms and improve response times. Users can customize alerts and notifications based on specific criteria, ensuring that security personnel are promptly informed of any threats.

Another key characteristic is its rugged design, built to withstand harsh environmental conditions. The WS5000 is often weather-resistant with an IP67 rating, making it suitable for outdoor installations. This durability ensures that the system remains operational in various climates, from extreme heat to heavy rain.

The user-friendly interface of the WS5000 facilitates easy setup and management. Users can access live feeds, recorded footage, and analytics through a centralized control platform, compatible with both desktop and mobile devices. This accessibility empowers security teams to monitor their environments in real time, regardless of their location.

To further enhance functionality, the Pelco WS5000 supports integration with other security systems and devices, such as access control and alarm systems. This interoperability provides a comprehensive security solution, ensuring that all components work together effectively to safeguard assets.

In summary, the Pelco WS5000 stands out as an advanced wireless surveillance solution characterized by its high-definition video capabilities, robust analytics, and flexible connectivity options. With its rugged design and user-friendly interface, it offers a powerful tool for enhancing security across diverse environments.