Heath Zenith UT-9250-WH, UT-9250-BZ manual Troubleshooting Guide, Technical Service

Page 13

Troubleshooting Guide

SYMPTOM

POSSIBLE CAUSE

 

 

 

 

 

 

Lights will

1.

Light switch is turned off.

not come on.

2.

Flood light is loose or burned out.

 

3.

Fuse is blown or circuit breaker is

 

 

turned off.

 

4.

Daylight turnoff is in effect. (Re-

 

 

check after dark).

 

5.

Incorrect circuit wiring, if this is a

 

 

new installation.

 

6.

Re-aim the sensor to cover de-

 

 

sired area.

 

 

 

Lights come

1.

Control may be installed in a

on in day-

 

relatively dark location.

light.

2.

Control is in Test. (Set control

 

 

switch to an ON-TIME position).

 

 

 

Lights come

1.

Control may be sensing small

on for no

 

animals or automobile traffic.(Re-

apparent

 

aim sensor or use lens shield).

reason.

2.

Range is set too high. (Reduce

 

 

Range setting).

 

 

 

SYMPTOM

POSSIBLE CAUSE

 

 

 

 

 

 

Lights stay

1.

A lamp is positioned too close to

on continu-

 

the sensor or pointed at objects that

ously.

 

causes the sensor to trigger. (Aim

 

 

the lamp away from the sensor or

 

 

objects).

 

2.

Control is pointed at a heat source

 

 

likeanairvent,dryervent,orbrightly-

 

 

paintedheat-reflectivesurface.(Re-

 

 

aim sensor or use lens shield).

 

 

Lights flash

1. Heat or light from the lamps may be

on and off.

 

turning the Light Control on and off.

 

 

(Aim lamps away from the sensor.

 

 

Turn Boost off).

 

2.

Reflected heat from other objects

 

 

are triggering the sensor. (Re-aim

 

 

sensor. Turn Boost off).

 

3.

Control is warming up. (Flashing is

 

 

normal under these conditions.Wait

 

 

1 minute for sensor to warm up).

 

4.

Control is inTest.(Set control switch

 

 

to an ON-TIME position).

 

 

 

Technical Service

Please call 1-800-858-8501 (English speaking only) for assistance

before returning product to store.

If you experience a problem, follow this guide. You may also want to visit our Web site at: www.hzsupport.com. If the problem persists, call* for assistance at 1-800-858-8501(English speaking only), 7:30 AM to 4:30 PM CST (M-F). You may also write* to:

HeathCo LLC

P.O. Box 90045, Bowling Green, KY 42102-9045 ATTN: Technical Service

*If contacting Technical Service, please have the following information available: Model Number, Date of Purchase, and Place of Purchase.

No Service Parts Available for this Product

Please keep your dated sales receipt, it is required for all warranty requests.

598-1290-02

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Image 13
Contents Items Models Motion Sensing Security LightContents Introduction Enhanced Performance FeaturesFits All Junction Box Configurations Package ContentsWall Mount Eave Mount InstallationMount Fixture with Crossbar Mounting Bracket Standard WiringControlling Non-Motion Sensing Fixtures Finish Mounting SpecificationsTurn on the circuit breaker and light switch Test and AdjustmentExpected Coverage AdjustmentsWithout Lens Shield Operation Manual ModeTechnical Service Troubleshooting GuideNo Service Parts Available for this Product Lifetime Warranty Articulos Modelos Lámpara De Seguridad Con Detección De MovimientoIndice Características Mejoradas de Rendimiento IntroducciónContenidos del Paquete Montaje en pared Montaje en alero InstalaciónApague la energía en el fusible o cortacir- cuitos Cableado EstándarControl de los aparatos que no Detectan movimiento Especificaciones Fin del MontajePrenda el cortacircuitos y el interruptor de luz Prueba y AjusteCobertura Esperada Continuación de ajustes270 3535 On Time FuncionamientoServicio Técnico Guia de Investigacion de AveriasNo hay piezas de servicio disponibles para este producto Garantía ilimitada Articles Modèles Luminaire De Sécurité À Détection De MouvementTable des matières Caractéristiques de performance améliorées Convient à tous les types de boîte De jonction Contenu de l’emballageAu disjoncteur Montage mural Montage sous avant-toitCâblage standard Commande d’appareils d’éclairage Sans détecteur de mouvement Spécifications Finir le montageTest et réglage Moins sensible Angle de couverture maximum Sans volet Auto FonctionnementGuide de dépannage Service TechniqueAucune pièce de rechange n’est disponible pour ce produit Garantie à vie

UT-9250-WH, UT-9250-BZ specifications

Heath Zenith UT-9250-BZ and UT-9250-WH are two innovative door chime systems that stand out in the home automation and security market. These products are designed with convenience and functionality in mind, making them an excellent addition to any home.

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