RESTOCKING POLICY
Presto Lift, Inc.’s goal is for you to be satisfied with your order. Merchandise may be returned, but returns will be subject to a restocking fee to cover the costs Presto Lift, Inc. incurs which include but are not limited to handling, storage of the units, etc. Presto Lift, Inc. will issue refurbishing costs where
RETURN MATERIALS AUTHORIZATION (RMA) PROCEDURES.
LIFTS
Lifts may be returned with a restocking fee according to the following schedule:
1. | Standard unit or standard unit with stock options: |
|
| Three or less | 20% |
| With | 15% |
| Four or more of the same model | Consult Customer Svc. |
| With | Consult Customer Svc. |
2. | Custom engineered/modified lifts: | No Returns |
PARTS
Standard parts may be returned with a 20% restocking fee. Modified or
QUALITY ISSUES
Should you feel there is a quality problem, please contact the seller to ask questions and gather information on how to rectify the issue. Presto Lift Inc. reserves the right to determine potential credits, as a result of factory defects, based on its inspection of the merchandise.
GENERAL
All products shipped from our factory have passed Quality Assurance inspection and testing. The carrier of choice has signed for, and accepted the product in new working condition. The customer should inspect to ensure it is not received damaged, has no concealed damage or is not incomplete. Parts orders are determined to be complete based upon Presto Lift, Inc. inspection sheets and carrier shipping weights.
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