CyberPower Systems BP240V30ART3U Technical Specifications, Trouble Shooting, Customer Service

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TECHNICAL SPECIFICATIONS

Model

Configuration

BP240V30ART3U

BP240V50ART3U

 

AC Input Voltage

 

180~280Vac

 

DC Output Voltage

 

240Vdc

 

Amperage

30A

 

50A

Physical

Dimensions

Net Weight

Battery

L x W x H = 26 x 17 x 5.2in. (660 x 433 x 132mm)

167.2lbs(76Kg)

171.6lbs(78Kg)

 

Specifications

(20) 12V/7.2AH

 

 

 

(20) 12V/9.0AH

 

Recharge Time (Typically)

4 hours

 

 

 

5 hours

 

Interface

 

PP45

 

 

 

Sealed, Maintenance Free

 

Yes

 

 

 

Hot-Swappable

 

Yes

 

 

 

Built-in Charger

 

Yes

 

 

Environment

 

 

 

 

 

 

Operating Temperature

32

to 104 ( 0

to 40

)

 

Operating Relative Humidity

 

0 to 90% Non-Condensing

Safety

 

 

 

 

 

 

Conformance Approvals

 

CE, UL

 

 

RoHS

 

RoHS Compliant

 

Warranty

 

 

 

 

 

 

Product Warranty

3-year limited warranty, Free Tech Support

TROUBLE SHOOTING

Problem

Warning

Possible Cause

Solution

 

 

BAT Disconnected

Missing battery power.

Check battery connector and battery breaker.

 

 

 

 

 

 

1.

Check battery connector and battery breaker.

Battery Failure

UPS has failed in Battery Test.

2.

Contact technical support to replace the

 

 

 

battery.

Replace Battery

Battery will soon need to be replaced due to

Contact technical support to replace the battery.

insufficient runtime.

 

 

 

Fault

Over Charge

Battery is overcharged.

 

 

Charger Failure

Charger has failed.

 

 

1.Remove battery connector and check charger voltage.

2.Contact CyberPower for repair.

CUSTOMER SERVICE

If the Battery module requires further service, please refer to the following information:

1.Call us at (877) 297-6937 or write to us at Cyber Power Systems (USA), Inc., 4241 12th Ave. E., STE 400, Shakopee, MN 55379 or send us an e-mail message at tech@cpsww.com for instructions.

2.When you contact CyberPower, identify the Product, the Purchase Date, and the item(s) of Connected Equipment. Have information on all applicable insurance or other resources of recovery/payment that are available to the Initial Customer and Request a Claim Number.

3.You must provide a dated Proof-of-Purchase receipt (or other proof of the original purchase) and provide a description of the defect.

4.Pack and ship the product to CyberPower and, if requested, the item(s) of Connected Equipment, a repair cost estimate for the damage to the Connected Equipment, and all claim forms that CyberPower provides to you. Show the Claim Number on the shipping label or include it with the product.

You must prepay all shipping costs, you are responsible for packaging and shipment, and you must pay the cost of the repair estimate.

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Copyright © 2011 CyberPower Systems, Inc.

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Contents User’s Manual Overview UnpackingPan head screws M5X12L 12 * 1 set Rackmount left rail Hardware Installation Hardware InstallationSafety Precautions Rackmount Installation Adjust rackmount rails to fit your rackSafety Precautions VERTICAL/TOWER InstallationRotate the Multifunction LCD Module Attach the base standsBattery Module FRONT/REAR Panel Description Connection #1 Power Module with ONE Battery ModuleBasic Operation Turn on the DC breaker of the 2nd Battery module Connection #2 Power Module with Multiple Battery ModulesExternal Battery Modules Configuration Maintenance Remove the front panelsCover itself Technical Specifications Trouble ShootingCustomer Service What Does This Warranty Cover? Who is Providing this Warranty?What is the Period of Coverage? How Do You Get Warranty Service?Where Can I Get More Information? Who Pays For Shipping?What Other Limitations Apply? Conformance Approvals FCC NoticeNeed Additional Help?