Sharp LC-37XD1E operation manual Appendix, Troubleshooting, Enter 3001 when PIN entry is required

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Appendix

Troubleshooting

Problem

Possible Solution

 

 

• No power.

• Check if you pressed B on the remote control unit.

 

If the indicator on the TV lights up red, press B.

 

• Is the AC cord disconnected?

 

• Check if you pressed a on the TV.

 

 

• Unit cannot be operated.

• External infl uences such as lightning, static electricity, etc., may cause improper

 

operation. In this case, operate the unit after fi rst turning the power off, or

 

unplugging the AC cord and re-plugging it in after 1 or 2 minutes.

 

 

• Remote control unit does not

• Are batteries inserted with polarity (e, f) aligned?

operate.

• Are batteries worn out? (Replace with new batteries.)

 

• Are you using it under strong or fl uorescent lighting?

 

• Is a fl uorescent light illuminated to remote control sensor?

 

 

• Picture is cut off.

• Is the image position correct? (Page 18)

 

• Are screen mode adjustments (Auto format) such as picture size made correctly?

 

(Pages 17 and 20)

 

 

• Strange colour, light colour, or

• Adjust the picture tone. (Page 13)

dark, or colour misalignment.

• Is the room too bright? The picture may look dark in a room that is too bright.

 

• Check the colour system setting. (Pages 16 and 17)

 

• Check the HDMI setup setting. (Page 15)

 

 

• Power is suddenly turned off.

• The unit’s internal temperature has increased.

 

Remove any objects blocking vent or clean.

 

• Is sleep timer set? Press SLEEP on the remote control unit until it sets to off.

 

• Is “No signal off” activated? (Page 18)

 

 

• No picture.

• Is connection to other components correct? (Pages 10 and 11)

 

• Is input signal type selected correctly after connection? (Page 15)

 

• Is the correct input source selected? (Page 19)

 

• Is non-compatible signal being input? (Page 34)

 

• Is picture adjustment correct? (Page 13)

 

• Is the antenna connected properly? (Page 4)

 

 

• No sound.

• Is the volume too low?

 

• Make sure that headphones are not connected.

 

• Check if you pressed e on the remote control unit.

 

 

Cautions regarding use in high and low temperature environments

•When the unit is used in a low temperature space (e.g. room, offi ce), the picture may leave trails or appear slightly delayed. This is not a malfunction, and the unit will recover when the temperature returns to normal.

•Do not leave the unit in a hot or cold location. Also, do not leave the unit in a location exposed to direct sunlight or near a

heater, as this may cause the cabinet to deform and the LCD panel to malfunction. Storage temperature: –20°C to e60°C.

IMPORTANT NOTE ON RESETTING THE PIN

We suggest that you remove the following instruction from the operation manual to prevent children from reading it. As this operation manual is multilingual, we also suggest the same with each language. Keep it in a safe space for future reference.

1Enter “3001” when PIN entry is required.

• This operation cannot be performed from the DTV menu screen.

2Restore the current PIN under “Change PIN” (TV menu > Setup > Child lock).

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Contents LC-37XD1E LC-42XD1E Blue Neutral Brown Live Special Note for Users in the U.KContents Trademarks Important Safety PrecautionsPrecautions when transporting the TV Dear Sharp customerAttaching the stand Supplied accessoriesQuick guide Antenna Setting the TVSetting the TV on the wall Quick guideTV Rear view TV Front viewInserting the batteries Using the remote control unitAnalogue TV mode Remote control unitUsing 2 on the remote control unit DTV modeInitial auto installation DTV Turning on the powerStandby mode Initial auto installation AnalogueDelete Channel selection using the stationList Analogue To delete, move, and rename stations from the station listConnecting a game console or camcorder Using external equipmentConnecting a VCR Connecting a DVD playerUsing AV Link function Connecting a decoderConnecting a PC On-Screen DisplayCommon operations Menu operation without a remote controlAdjusting frequently adjusted items Menu operationsPicture menu Sound menu Decoder Hdmi setupFor setting the signal type of external equipment Connections menuMiscellaneous Setup menuMenu operations Supply voltage AV-Link EXT 2 onlyLanguage Factory settingsChild lock Auto formatPicture vertical Geometry menuMenu operations Miscellaneous Picture horizontalStill image AV modeOther menu items Status displayYou can select the picture size Press f Wide modesWide modes Press fAnalogue Teletext Using analogue teletext menuCharacter set Menu operations Buttons for teletext operation SetupSub-title pages Teletext subtitlesDTV common operations DTV menu operationsDTV menu operation buttons DTV On-Screen DisplayDTV menu operations About using the character set screenProgramme Setup LanguageSkip DTV menu operations FavouriteMove To LockCarrier Scan InstallationAuto Installation Confi gure On-Screen Display and Child Lock settings Carrier SetupSystem Setup OSD SetupSoftware Version Child Lock Software UpgradeAccessories Inserting a CA card Supplying power to the antennaPress OK to access the CI menu Common InterfaceAbout EPG Using the EPGUsing the EPG Timer Service banner Using the ESGUsing the digital programme list Viewing a service bannerSample MHEG5 screen Using the multi audio functionUsing the MHEG5 application UK only Displaying subtitlesAppendix TroubleshootingEnter 3001 when PIN entry is required Problem Possible SolutionAppendix PC compatibility chartRS-232C port specifications Broadcasted CommandsRating table for Child Lock Part name Part number Optional accessoriesSpecifications Information on Disposal for Business Users European Union Other Countries outside the EUPage LC-42XD1E Polígono Industrial Can Sant Joan Calle Sena s/n Sharp Corporation Sharp Electrónica España S.A
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