HOW Your CB can Serve YOU

75 WX ST manual 10/9/98 9:24 AM Page 34

32 If You Think You Need Service, Call 773-889-3087

“If your product should require factory service please call Cobra ﬁrst before sending your unit in. This will ensure the fastest turnaround time on your repair.”

You may be asked to send your unit to the Cobra factory. It will be necessary to furnish the following, in order to have the product serviced and returned.

1. For Warranty Repair proof-of-purchase, such as a mechanical reproduction or carbon or a sales receipt will be required. If you send the original receipt it cannot be returned.

2. The entire product, including CB unit and microphone must be sent in.

3. Enclose a description of what is happening with the unit. Include a typed or clearly printed name and address of where the unit is to be returned.

4. Pack unit securely to prevent damage in transit. If possible, use the original packing material.

5. Ship prepaid and insured by way of a traceable carrier (to avoid loss in transit) such as United Parcel Service (UPS), Roadway Parcel Service (RPS) or First Class Insured Mail to Cobra Factory Service, Cobra

Electronics Corporation, 6500 W. Cortland St., Chicago, IL 60707. Cobra is not responsible for units not received if package has not been properly insured.

6. If the unit is in warranty, upon receipt of your unit it will either be repaired or exchanged depending on the model. Please allow approximately 3 to 4 weeks before contacting us for status. If the unit is out of warranty a letter will automatically be sent informing you of the repair charge or replacement charge. If you have any questions, please call 773-889-3087 for assistance. If you received the Cobra product as a gift and you do not have the proof of purchase information necessary for service, include the following information, with the product:

Clearly printed or typed name and address. Date, month and year you received the gift. Model number. Where purchased (if possible)—store name

and location.

For technical assistance, please call our Automated Help Desk

which can assist you by answering the most frequently asked questions about Cobra products.

(773) 889-3087

24 hours a day, 7 days a week.

A Consumer Service Representative can be reached through this same

number 8:00 am - 8:00 pm, Monday through Friday, CST.

Technical assistance is also available on-line in the

Frequently Asked Question (FAQ) section at www.cobraelec.com or by e-mail

to productinfo@cobraelec.com

•Warn of trafﬁc tie-ups ahead.

•Provide weather and road information.

•Provide help fast in event of emergency or breakdown.

•Suggest good spots to eat and sleep.

•Make long trips more interesting, and help keep you awake.

•Provide direct contact with your ofﬁce or home.

•Make friends as you travel.

•Provide “local information” to ﬁnd your destination.

•Communicate with friends and family during outdoor activities.

•Help law enforcement ofﬁcers by reporting drunk and reckless drivers.

A FEW RULES YOU SHOULD KNOW

1.You are not allowed to carry on a conversation with another station for more than ﬁve minutes at a time without taking a one-minute break to give others a chance to use the channel.

2.You are not allowed to blast others off the air by overpowering them with illegally ampliﬁed transmitter power or illegally high antennas.

3.You can’t use the CB to promote illegal activities.

4.You are not allowed to use profanity.

5.You may not play music in your CB .

6.You may not use your CB to sell merchandise or professional service.