Cell Policy
In some cases, a plasma panel may have cells that do not operate properly. This is common to all plasma displays used in products supplied by all vendors and is not specific to this product.
Cells not operating properly can be categorized into three types:
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•Flickering cell: the cell is flickering
HP allows up to 8 cells total to exhibit one of the states listed above.
Installation
If you intend to mount your TV using a wall mounting bracket or if you install your TV in a recessed wall cavity, HP recommends using a qualified installation service. Damage resulting from a custom installation is not covered under warranty. The warranty does not cover uninstalling or reinstalling a custom installation of your TV. You may need to have your TV removed from the wall or recessed area before a service technician arrives for warranty repair or replacement.
Warranty and License Information
If Necessary: Get Repair
In-Home Service
If your TV has been diagnosed with an internal component issue, we can schedule a convenient time for a qualified service technician to come and repair your product. This service is included as part of your product warranty.
Advanced Unit Replacement
If a bench repair is required to fix your product, HP will arrange to have a replacement unit delivered to you and will pick up your defective TV. We pay for the
Protect Your Investment
Obtaining a Warranty Upgrade
Upgrade your standard factory warranty to two or three years with an extended service plan. Service coverage begins on product purchase date and you must purchase the service within the first year after purchasing the TV.
For more information please visit
US Only http://www.hp.com/home/ownerservices
or call:
HP Out-of-Warranty Support Options
Even after your warranty has ended, HP can still provide you with service and support options for a fee:
•For Visa and MasterCard holders in the United States or calls from Canada, please call
*Prices are subject to change without notice and may vary based on your product.
Fees are charged to your Visa or MasterCard.
Recycle — HP Planet Partners
HP is sensitive to the environment and has a program, Planet Partners, to make it simple for us to reclaim your old product for recycling. HP will help you recycle your old equipment even if it is not an HP product; we take back all makes and models. Visit our Web site to find out how easy it is to recycle: http://www.hp.com/recycle
The Legal Language
Hardware Limited Warranty
Original Systems — | 1 year |
Technical phone assistance to diagnose |
|
potential hardware issues — | 1 year |
General Terms
This HP Hardware Limited Warranty gives you, the customer, express limited warranty rights from HP, the manufacturer. Please refer to HP’s Web site for an extensive description of your limited warranty entitlements. In addition, you may also have other legal rights under applicable local law or special written agreement with HP.
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