HP Care Packs, Software Downloads, and Support for Networking and SDN Solutions

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9.4.1 Care Packs

To supplement the technical support provided with the purchase of a license, HP offers a wide variety of Care Packs that provide full technical support at 9x5 or 24x7 availability with annual or multi-year options. To purchase a Care Pack for an HP SDN application, you must have a license for that application and a license for the controller.

For a list of Care Packs available for the controller and HP SDN applications, see:

http://www.hp.com/go/cpc

Enter the SDN license product number to see a list of Care Packs offered.

Once registered, you receive a service contract in the mail containing the customer service phone number and your SAID. You need the SAID when you phone for technical support.

To obtain full technical support prior to receiving the service contract in the mail, please call Technical Support with the proof of purchase of the Care Pack.

9.4.2 Obtaining software updates

The software for the HP VAN SDN Controller and HP SDN applications can be downloaded for free from the HP Networking support lookup tool:

http://www.hp.com/networking/support

This website also provides links for manuals, electronic case submission, and other support functions.

9.4.3 Warranty

For the software end user license agreement and warranty information for HP Networking products, see http://www.hp.com/networking/support.

9.5 Related information

Documentation

HP SDN information library: http://www.hp.com/go/sdn/infolib

Product websites

HP Software-Defined Networking website:

Primary website: http://www.hp.com/go/sdn

HP SDN App Store: http://hp.com/sdn/AppStore

HP SDN Dev Center website:

http://sdndevcenter.hp.com

HP SDN community discussion forum http://www.hp.com/networking/sdnforum

HP Open Source Download Site: http://www.hp.com/software/opensource

HP Networking services website: http://www.hp.com/networking/services

9.5 Related information

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Contents HP VAN SDN Controller 2.4 Installation Guide Acknowledgments Contents Documentation feedback Support and other resourcesController Licensing Controller authenticationBefore installing the controller Getting StartedHP VAN SDN Controller installation overview HPN Networking support site Downloading the controller softwareNext steps ~$ sudo apt-get update ~$ sudo apt-get install keystone Installing a new controller with a local Keystone serverInstalling the Keystone server ~$ sudo apt-get update~$ sudo dpkg -l hp-sdn-ctl Installing and verifying the controller~$ sudo service sdnc status Unpacking the controller software~$ unset httpsproxy httpproxy Configuring a user on a local Keystone server~$ sudo /opt/sdn/admin/configlocalkeystone Roles sdn-admin and sdn-user~$ sudo apt-get install -f Upgrading the controller from version 2.3 to version~$ sdnc start/running, process nnnn Provider=keystone.token.providers.uuid.Provider Using the controller with a remote Keystone serverProvider=keystone.token.providers.uuid.Provider Unpacking the controller software on your local machineOpen the file at /etc/sdn/sdnctl.conf ADMINTOKEN= AUTHENDPOINT= TRUSTSTOREPASS= TRUSTSTORE=~ $ ntpdc -c peers Verifying the NTP configurationAccess a controller interface Using the controller console UIOperating the HP VAN SDN Controller Response similar to the following appears Changing a user passwordRelated documentation Obtaining a software license~$ sudo dpkg -P hp-sdn-ctl Uninstalling the controller and the Keystone serverUninstalling the controller Uninstalling the Keystone serverSolution TroubleshootingSDN Controller service Sdnc failed to start Problem descriptionInstall verification command shows incorrect output Controller installation failedNoproxy=SERVERIP,IP Local Keystone server installation failureNTP not operating Wrong provider type PKI on the Keystone serverCaServer.sh status Controller ceases to operate when running Network ProtectorCd /opt/sdn/cassandra/bin CaServer.sh startChecking status of Cassandra daemon Cassandra is running Get connected to the HP SDN online user forum How to contact HPSoftware technical support and software updates Support and other resourcesCare Packs Obtaining software updatesWarranty Related informationDocumentation feedback
Related manuals
Manual 17 pages 18.36 Kb Manual 7 pages 57 Kb

VAN SDN Controller Software Products specifications

HP VAN SDN Controller Software Products represent a significant advancement in network management by leveraging software-defined networking (SDN) principles. These products aim to centralize control of network resources, provide enhanced automation, and simplify network management, which can dramatically improve the overall performance and agility of data centers.

One of the main features of HP VAN SDN Controller is its ability to enable an application-centric network environment. By separating the control plane from the data plane, network administrators can gain a holistic view of the entire network. This separation allows for dynamic reconfiguration of network devices and sets the stage for the development of innovative applications that can respond to real-time network conditions.

The controller supports OpenFlow as its primary protocol, ensuring interoperability with a wide range of network devices from different vendors. This compatibility facilitates a heterogeneous network environment, allowing organizations to transition to SDN at their own pace without needing to replace all existing hardware. It also promotes vendor diversity, reducing the risk of vendor lock-in.

HP VAN SDN Controller features robust security capabilities, including support for micro-segmentation, which helps in isolating critical components within the network. This layer of security can safeguard sensitive data and protect against threats, ensuring that only authorized traffic is allowed within designated network segments.

Another key characteristic is the controller's emphasis on automation and orchestration. Through APIs and built-in tools, network policies can be defined and applied consistently across the entire network. This intelligent automation reduces the potential for human error and accelerates the implementation of networking changes, enabling organizations to adapt quickly to evolving business needs.

The HP VAN SDN Controller also incorporates advanced analytics capabilities that provide real-time visibility into network performance. These analytics can help in troubleshooting, forecasting capacity needs, and optimizing resource utilization, contributing to improved operational efficiency and reduced downtime.

Furthermore, the scalable architecture of the HP VAN SDN Controller makes it suitable for various environments, from small enterprises to large-scale data centers. The product supports multi-tenancy, allowing multiple virtual networks to coexist on the same infrastructure, which can be ideal for service providers and organizations operating within cloud environments.

In summary, HP VAN SDN Controller Software Products deliver a powerful suite of features and technologies that enhance network control, security, automation, and scalability, positioning organizations to leverage the full potential of software-defined networking.