HP File System Extender (FSE) HP technical support, HP-authorized reseller, Helpful web sites

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HP technical support

Telephone numbers for worldwide technical support are listed on the HP support web site: http://www.hp.com/support/.

Collect the following information before calling:

Technical support registration number (if applicable)

Product serial numbers

Product model names and numbers

Description of the steps being performed

Applicable error messages

Operating system type and revision level

Detailed, specific questions

For continuous quality improvement, calls may be recorded or monitored.

HP strongly recommends that customers sign up online using the Subscriber's choice web site: http://www.hp.com/go/e-updates.

Subscribing to this service provides you with e-mail updates on the latest product enhancements, newest versions of drivers, and firmware documentation updates as well as instant access to numerous other product resources.

After signing up, you can quickly locate your products by selecting Business support and then Storage under Product Category.

HP-authorized reseller

For the name of your nearest HP-authorized reseller:

In the United States, call 1-800-345-1518.

Elsewhere, visit the HP web site: http://www.hp.com. Then click Contact HP to find locations and telephone numbers.

Helpful web sites

For third-party product information, see the following HP web sites:

http://www.hp.com

http://www.hp.com/go/storage

http://www.hp.com/support/

hp StorageWorks File System Extender Release Notes

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Contents HP StorageWorks File System Extender File System Extender 3.2 Release Notes Contents Known issues and workarounds Intended audience About this guideRelated documentation Hardware requirements Document conventions and symbolsPrerequisites Software requirementsHP-authorized reseller HP technical supportHelpful web sites Page Hardware requirements Supported hardware and softwareSupported storage arrays, tape drives, and libraries Linux platform Supported operating systems and platformsWindows platform Software requirementsSupported third-party software Miscellaneous enhancements New featuresEnhanced robustness Support for LTO Ultrium 3 mediaNew features Keeping the FSC and Hsmdb journals small Shortening the termination delay for FSE commandsRecommendations General recommendationsScanGranularity = Preventing exhaustion of Corba socketsMigrating to a newer tape drive technology Linux-specific recommendationsImproving performance of the FSE-Samba integration Windows-specific recommendationsCommon limitations LimitationsLinux-specific limitations Reusing file systems for newly configured FSE partitionsSpecial file types are not supported Append-only and immutable files cannot be released Limited symbolic link supportDirectories with sticky bit not supported File size limitationFile transfer blockage between Samba client and server Unsupported third-party software Unsupported Windows services and file system featuresRecycle Bin must be disabled on FSE implementation Windows-specific limitationsLimitations on the Traditional Chinese Windows systems Limited support for Windows disk checkerUsing the command fsefile --migrateDirectoryPath Filename Known issues and workaroundsKnown issues and workarounds
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