HP Storage Essentials Performance Pack Software HP technical support, HP-authorized reseller

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HP technical support

Telephone numbers for worldwide technical support are listed on the HP support web site: http://www.hp.com/support/.

Collect the following information before calling:

•Technical support registration number (if applicable)

•Product serial numbers

•Product model names and numbers

•Applicable error messages

•Operating system type and revision level

•Detailed, specific questions

For continuous quality improvement, calls may be recorded or monitored.

HP strongly recommends that customers sign up online using the Subscriber's choice web site at http://www.hp.com/go/e-updates.

•Subscribing to this service provides you with e-mail updates on the latest product enhancements, newest versions of drivers, and firmware documentation updates as well as instant access to numerous other product resources.

•After signing up, you can quickly locate your products by selecting Business support and then Storage under Product Category.

HP-authorized reseller

For the name of your nearest HP-authorized reseller:

•In the United States, call 1-800-345-1518.

•Elsewhere, visit the HP web site: http://www.hp.com. Then click Contact HP to find locations and telephone numbers.

Helpful web sites

For third-party product information, see the following HP web sites:

•http://www.hp.com

•http://www.hp.com/go/storage

•http://www.hp.com/support/

User Guide

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Contents Installation Guide Page Contents Viii Prerequisites Intended audienceRelated documentation Additional Documentation Description Document conventions and symbolsHP-authorized reseller HP technical supportHelpful web sites Page Requirements Disabling Data Execution Prevention DEP Installing SRM Report OptimizerCreating the tnsnames.ora file Uninstalling SRM Report OptimizerOracle 10g client deployment Oracle client deployment optionsAccessing the Central Management Console Configuring SRM Report OptimizerInstalling a permanent license key Disabling Internet Explorer Enhanced Security Disabling services that are not requiredIncreasing the memory heap size value Configuring drill-down optionsAdding the Report Designers group Disabling browser access to Desktop IntelligenceAssigning report designing privileges to report designers Best practices Adding new users to SRM Report OptimizerSetting up an email server Changing the password for the administratorScheduling reports to sync with Report Refresh Cache Adding a folder for user created custom reportsUser Guide Page Creating a new file-based event Enter a filename in the Filename field Click OK VMware support Increasing the time before sessions time outPage Index
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