Customer self repair

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HP products are designed with many Customer Self Repair parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period HP (or HP service providers or service partners) identifies that the repair can be accomplished by the use of a Customer Self Repair part, HP will ship that part directly to you for replacement. There are two categories of Customer Self Repair parts:

•Mandatory—Parts for which Customer Self Repair is mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this service.

•Optional—Parts for which Customer Self Repair is optional. These parts are also designed for customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product.

NOTE: Some HP parts are not designed for Customer Self Repair. In order to satisfy the customer warranty, HP requires that an authorized service provider replace the part. These parts are identified as No in the Illustrated Parts Catalog.

Based on availability and where geography permits, Customer Self Repair parts will be shipped for next business day delivery. Same day or four-hour delivery may be offered at an additional charge where geography permits. If assistance is required, you can call the HP Technical Support Center and a technician will help you over the telephone. HP specifies in the materials shipped with a replacement Customer Self Repair part whether a defective part must be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective part back to HP within a defined period of time, normally five (5) business days. The defective part must be returned with the associated documentation in the provided shipping material. Failure to return the defective part may result in HP billing you for the replacement. With a Customer Self Repair, HP will pay all shipping and part return costs and determine the courier/carrier to be used.

For more information about the HP Customer Self Repair program, contact your local service provider. For the North American program, see the HP website (http://www.hp.com/go/selfrepair).

12 Support and other resources

UX 11i v3 Networking Software specifications

HP-UX 11i v3 is an advanced Unix operating system developed by Hewlett-Packard, offering a robust and secure platform for enterprise-level computing. One of its most significant components is the networking software, which is designed to support a wide range of networking protocols and services, ensuring seamless connectivity and communication across various environments.

A key feature of HP-UX 11i v3 networking software is its support for a myriad of networking protocols, including TCP/IP, which is essential for internet and intranet communications. Its enhanced TCP/IP stack delivers improved performance, reliability, and support for IPv6, allowing organizations to transition smoothly into the next generation of internet protocol.

HP-UX 11i v3 also integrates a powerful set of network management tools, facilitating the monitoring and management of network performance. With tools such as HP Network Node Manager, system administrators can gain visibility into network health, detect anomalies, and efficiently manage the entire network infrastructure. This capability is crucial for maintaining service levels and achieving high availability, which are essential for mission-critical applications.

Security is another paramount characteristic of HP-UX 11i v3 networking software. The OS incorporates advanced security features like Secure Shell (SSH) for secure remote access, IP filtering, and a stateful firewall that protects against unauthorized access while providing control over data flow. These features help organizations safeguard sensitive data and maintain compliance with regulatory standards.

The operating system also supports virtualization technologies such as HP Virtual Connect and HP-UX containers, enabling the efficient use of resources and providing flexibility in network configuration. Virtualization simplifies server management while enhancing scalability, which is vital for adapting to changing workloads.

HP-UX 11i v3 excels in providing high-performance networking capabilities, including support for high-speed Ethernet and Fibre Channel technologies. This performance is bolstered by features such as Quality of Service (QoS), which prioritizes network traffic, ensuring that critical applications receive the necessary bandwidth.

In conclusion, HP-UX 11i v3 networking software is a comprehensive solution that combines robust performance, scalability, and security. Its support for various networking protocols, advanced management tools, and virtualization technologies makes it an ideal choice for enterprises looking to streamline their operations and enhance their network infrastructure. With its focus on reliability and security, HP-UX 11i v3 continues to be a preferred platform for businesses that demand excellence in their networking environments.